Baseball cap with My HealtheVet information

Mobile MyHealtheVet chapeau

Madison VA’s Geoff Mongiat was looking for a way to promote My HealtheVet.

Mongiat, Madison’s My HealtheVet coordinator, had to think outside the box to help educate patients about his program.

Consider the motto, “My Health, My Care: 24/7 Online Access to VA.” It is designed for patients to use it at their convenience to refill prescriptions, view upcoming appointments, check health records, and send secure messages to providers.

“When you think about advertising on an electronic billboard, flyers, or other stationary items, so much has to go right for those to be successful,” Mongiat shared. “Even if people happen to notice the ad, they still need to retain the information and act on it. We want to make certain every single patient understands the importance of My HealtheVet and how easy it makes refilling medications or accessing health records. Serving our patients is our top priority.”

Photo of male VA employee

Geoff Mongiat

Engineering team liked the idea

Guidelines are detailed on how to promote the My HealtheVet program, but it doesn’t limit creativity and that’s what Mongiat did. He reached out to the local engineering team that he noticed was wearing hats all day, every day, and thought it made for an opportunity to help spread the word about the program.

Troy Olson, maintenance mechanic work leader, was open to the suggestion and implemented the new hat design. “It has been received well,” Olson said. “Several patients have been intrigued to know that My HealtheVet offers online access to their medical information.”

“I am not asking them to explain the intricacies of My HealtheVet,” Mongiat said. “If our employees are asked about their hat, they can easily explain that it’s an online resource and patients can receive more information in the Patient Education Resource Center.”

To access or create your My HealtheVet account, visit www.myhealth.va.gov.

By Jim Bove

Chief of Public Affairs, Madison, Wisconsin VA

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Published on Nov. 16, 2022

Estimated reading time is 1.7 min.

Views to date: 1,322

5 Comments

  1. Gary Alford November 17, 2022 at 5:33 am - Reply

    Where can I get a hat?

  2. David Holland November 16, 2022 at 10:14 pm - Reply

    Excellent idea!
    Where can I get a hat?

  3. Dennis November 16, 2022 at 6:22 pm - Reply

    I have account in My Health Care, now how do get the cap? I like it.

  4. Bruce Dixon November 16, 2022 at 4:29 pm - Reply

    This seemed like a really dumb headline until I saw the sideburns on Geoff Mongiat, then it all made sense. Bruh probably doesn’t have to buy himself a lot of beers come March.

  5. John Lester November 16, 2022 at 4:06 pm - Reply

    Hats off to you guys. (sorry, I couldn’t help it)
    MyHealtsEvets is a terrific way to access all of our health information.

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