VA’s optometry service has grown into a global leader for eye care and vision rehabilitation since its creation in 1976. The early years, however, proved to be challenging. Limited involvement and insufficient support hindered VA optometry from reaching its full potential. Despite the hurdles, VA optometry services gradually evolved into today’s one-stop-shop for Veteran eye care.
Dr. John Marshall Jr., Air Force Vietnam Veteran and George H. O’Brien, Jr. VA optometrist, became eyewitness to major changes in VA while serving our nation’s Veterans. He has been treating patients for over 25 years.
“Providing optometry care proved to be in line with VA’s mission in serving the health care needs of our Veterans. As a provider and Veteran, paving the way for this undertaking proved to be of great benefit for our Veterans,” he shared.
Training became a major focus
In the early stages, training optometry students and ensuring oversight by experienced providers at VA facilities became the major focus. This approach allowed optometrists to join the VA team, work with Veterans and pursue a career within VA.
VA also learned that to take on more Veteran patients, it had to either recruit or produce more optometrists. The demand for more clinical training facilities increased. Partnerships with educational organizations became a must. In working with outside entities, VA expanded its trajectory for improved medical care. Ultimately, this symbiotic relationship illustrated the importance of alliances that would reap benefits for the Veteran.
“As we strengthened our ties with other professional entities, we were able to include specialized surgeries and other types of ocular therapies. We believed that by helping more Veterans, we would allow VA to become more efficient,” Marshall continued.
Mobile units for Veterans in rural areas
VA’s focus on improving its optometry services was backed by procurement of state-of-the-art mobile units to serve rural Veterans. These mobile units include advance communication systems and reliable power sources meant to stand as a self-sufficient post. VA can serve Veterans who would otherwise have a difficult time getting to their appointments in rural areas.
“Our George H. O’Brien, Jr., VA is a great example of tackling the unique needs of Veterans living in rural locations. Instead of the Veterans coming to us, we come to them. I’m excited to be developing the ability to bring care to the Veteran. Our optometry clinic consistently scores high with patient trust. VA delivers quality care, and our Veterans know that,” Marshall added.
VA’s dedication to top-tier optometry services stands as a testament to its unwavering commitment to those who had given so much in service to their country.
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VA delivers the care you have earned—whenever and wherever you need it.
Face it, muscle tension is not good for your health, but you can do something about it in 15 minutes!
Appreciate the efforts. I pay a significant amount for glasses because of the distance to the VA for eye service.
Thank you, Dr. John Marshall, for serving our country and for serving our veterans.
ThanK You for this Great Service you have provided
I am very thankful for this service.
The Doctors and the staff at West Haven Ct. did an outstanding job to my eyes and I can never thank them enough.
The Phoenix VA Eye Clinic is the worst eye care I have ever had next to Bartlett Dulaney . I spent 3 years being told I didn’t have cataracts. The VA Eye Clinic couldn’t get my prescription right because I did have cataracts. I demanded Community Care and not 1 minute into the Appt with Dr Dao in Phoenix, AZ under Community Care, the Dr shut off his light, and said, “Let’s start with your cataracts surgery”. I was told by him I was legally blind when I got there. The Phoenix VA Eye Clinic should be shut down.
Thumbs Up!
Dr Gamz,
It is obvious that VA care differs from site to site. I have decent vision for 78 in my left eye but cataract and sever floaters in my right dominant eye that over-rides my vision. VA said after I struggled to see letters my right eye was too good 20-50 for intervention. Is it possible to get floater removal surgery at VA. Without it my quality of vision is very diminished.
Thanks.