Home-Based Primary Care (HBPC) teams now have a faster and more secure way to support Veterans in remote areas, even those without internet access, thanks to the recent implementation of the Oracle Health Community Care app, formerly known as Mobile Care.

The app allows HBPC staff to view critical patient information, including documentation, orders, medications, labs and histories, in an offline, read-only capacity, enabling providers to deliver consistent, high-quality care in rural or low-connectivity areas. The app also has additional features, such as essential risk assessments and offline free-text documents.

Saving time and reducing disruptions

This marks a major improvement over previous workflows, which required staff to log in to laptops, connect to hotspots, access virtual private networks and launch Citrix to reach patient records. Now, staff can open a patient chart directly at the point of care, saving time and reducing disruptions. The app is in use across all six facilities that are live with the Federal Electronic Health Record, and performance so far has been strong. From Aug. 22 through mid-September, 97% of the nearly 1,400 transactions conducted in the app — such as opening a patient chart, submitting a lab order, or saving a note — were completed in under two seconds.

“I had a patient move and used the app to find their new home while in the field,” said Jessica Berger, a dietician at Mann-Grandstaff VA Medical Center in Spokane, Washington. “I have used some advanced filters on my documents to pull up notes by author or note type for ease of access. It makes finding some of the notes very easy, and I can view them in AdHoc Notes. I also bring my laptop into the home for visits, so I will use it to document in AdHoc while I reference other information on the phone app. This helps me save time.”

The app, available on government-furnished iOS devices such as iPhones and iPads, also improves data safety and security. By giving HBPC staff access to records directly on their devices instead of printing out patient charts or taking handwritten notes, it reduces the risk of sensitive patient data being lost or mishandled.

Beyond added convenience, the app also supports stronger engagement with Veterans. Staff can use the app during visits to show Veterans trends in their health information, helping them better understand the importance of their treatment plans.

By equipping HBPC teams with mobile access to patient records without needing internet access, the Oracle Health Community Care app helps staff deliver care more efficiently, securely and effectively.

For more information and resources, visit the EHR Modernization website.

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2 Comments

  1. VINCENT D MANCUSI November 3, 2025 at 19:30

    Keep up the good work

  2. Kirt Love October 27, 2025 at 09:28

    News.va.gov is largely unresponsive to veterans that are not in close
    to the VA executive branch. They pretend not to read these post. Just
    go as if posting here is graffiti or tagging. Regardless of content.

    Im trying to pioneer a new medical technique to prove out Toxic exposures
    and its not going well. I did get VA to schedule me a surgical consult. Then
    back hand me by asking where should we do the labs. This is the rub. To
    do the job right only the FBI crime lab will do the full mass spec and gas
    chromatography correctly. Because every other lab is designed for the
    more basic “Full Burden load”, shorter list of compounds. Doing live labs
    versus a autopsy is very different. Forensic style methods is needed in a
    industry looking for short cuts. The adipose fatty tissue can have almost
    anything in it from current environmental issues to childhood trauma.

    If I do this correctly, I change lab procedures for veterans in the Toxic
    exposure arena because its hard evidence. VA is not looking for that.
    They want soft self reported anecdotal to ignore, wave off.

    Right now, I cant get VA to acknowledge we are also loosing 3 vets a day
    to ALS nation wide. I teamed up with the CDC Registry. Trump cuts there
    funding. We try to publish a joint paper, government goes broke. Problem
    is CDC registry cant even say anything because no one is there, and to
    publish the VA data they have to have the rest. Does not change the
    problem and VA wants to ignore it outright. ALS rates are picking up
    speed in Army, and Air force. Has a thing for pilots, officers.

    I need to revise the laws from the 90s that govern Gulf war, and our programs
    pilfered by VA. Only Congress could care less. Been at this very thing going
    on 25 years. The need for a Gulf war specialty clinic, Toxic exposure pathology
    center, cut off the WRIISC, change the VA RAC, change 3.317, change registries,
    and get NARA to release all Gulf war records. Get DOD to reinstate CRUR unit
    locator database, reopen war investigations, remodel old exposure data.

    VA does NOT want to recognize Im a subject a matter expert. Just wants to
    insult me, label me, and wait me out. By people who are not subject matter
    experts there top drive people off. So all of this just keeps getting worse with
    no answers. It missed the mark for decades. Like with the ICD 10 which is
    purely false hopes. No real method of implementation. Wont be unified.

    At this point I have more than 1,000 VA employees on my LinkedIn account.
    Even have the ear of two former Sec of VA. Others like Paul Lawrence who
    saw how massive my reactions had been on there pages just cut me loose
    to dodge the white elephant in the room. Executive staff ignore everything
    right in front of them. No open door policy like 25 years ago.

    Search engines pick these post up on News.va.gov. You can see what they
    ignore in years of my postings. Did they do a better job? Not even. But, by
    2026 I will be a house hold word regardless. Treating veterans as being the
    enemy wont stand much longer. Your here to serve us, not ignore us. Im
    not asking just for me, but veterans in general. How does that make me
    worth ignoring?

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