• VA Debt Management Center to resume sending notification letters in January 2021

    The VA Debt Management Center (DMC) is sending a letter this month to Veterans with benefit debts advising that due process notification letters will resume after January 1, 2021.

  • VA Debt Management Center reduces average wait times for Veterans contacting call center

    VA Debt Management Center reached a milestone this July when it reported it had lowered the average wait times for Veterans contacting the call center.

  • VA offers disaster relief resources for VA debts

    VA has resources available to ensure natural disasters do not make the already challenging situation of owing a VA debt worse. If you are experiencing financial hardship and are unable to repay your VA debt because of a natural disaster, relief options are available.

  • Five ways VA is making debt collection more compassionate and convenient

    Recently, VA announced that Veterans have the option to request a temporary benefit debt suspension through December 31, 2022. Here are five ways that VA has been making repaying a VA debt less stressful.

  • VA launches user-friendly online financial status report form for VBA debts

    VA has launched a user-friendly online financial status report form for VBA debts. This comes on the heels of launching the online tool in 2021.

  • What you need to know about VA debts and debt relief notification

    VA is resuming debt notifications to Veterans effective Oct. 1, 2021. If you owe money to VA for an overpayment related to Veterans benefits, or for medical care and pharmacy debt, here is what you need to know.

  • VA extends debt relief for Veterans

    VA is extending debt relief for Veterans through September 30, 2021, due to the COVID-19 pandemic. VA will suspend collection of all Veteran benefit overpayments incurred between April 6, 2020 and September 30, 2021. No adverse actions or collection attempts will occur during this suspension period.

  • VA offers debt relief to Veterans through year’s end

    VA this month announced its commitment to extend debt relief to Veterans adversely impacted by COVID-19 to the end of 2020 by suspending certain debt collection actions.

  • VA suspends debt collection for Veterans impacted by recent hurricanes

    VA’s Debt Management Center has suspended collections on debts for those located in the Federal Emergency Management Agency’s declared disaster areas recent hurricanes.

  • Veterans: Your VA copayment debt options

    VA offers a wide range of services to support Veterans including financial assistance options to pay copayments associated with VA health care. Veterans are responsible for those copayments and if not paid in a timely manner will be referred to the Department of Treasury for collection. However, if at any time a Veterans are unable to make their copayments, VA can help with arrangements to include repayment plans and other debt relief options such as a compromise or waiver.

  • Modernizing VA benefits delivery

    It’s vital that Veterans have the tools they need to access the benefits they’ve earned and deserve. To help Veterans apply for and receive VA benefits more efficiently, VA’s Office of Information and Technology (OIT), Veterans Benefits Administration (VBA), and Debt Management Center (DMC) have been working to create innovative technology solutions.

  • New scam: VA Benefits overpayment

    Scammers are alarmingly clever in targeting Veterans, pretending to be VA representatives and demanding repayment for alleged benefits overpayments