VA’s Claim Status Tool allows Veterans to quickly view the status of their VA claim, decision review or appeal online through VA.gov. This free service allows Veterans the flexibility to access and monitor their claim online or from their mobile device 24/7. Veterans can select the time of day that best suits their schedule.
To begin, simply create a secure, personal online account on VA.gov using the free Login.gov or ID.me services. You can also sign in your account with your existing Login.gov, ID.me, DS Logon, or MyHealtheVet account.
Once online, you have instant access to view your claim, upload any required information and download available decision letters without having to wait for a person to process your request.
Some new features include:
- User-friendly interface: Easier to navigate and find what you need.
- Real-time notifications: Get up-to-date information about your claim status instantly.
- Mobile optimization: Manage your claim on your phone or tablet, from anywhere.
- Clearer information: See your claim details presented more clearly, making it easier to understand the status and next steps.
This is one of several recent updates aimed to improve the digital self-service experience of the VA Claim Status Tool, making it easier to view and manage your VA claim and quickly locate the information you need online.
These updates are part of VA’s commitment to provide Veterans with the best possible service and support.
Please visit the How to check your VA claim, appeal, or decision review status online page on VA.gov for step-by-step instructions on using the tool.
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I reported Optum Serve for the lying scumbags they are. The examiner I had back in October of 2023 would not take my evidence I pulled from my “in service medical records” that the VA had. He said he already had or saw them. Then he lied on the report/exam and said I had no symptoms or evidence and denied my claim for hypertension. I appealed that with a Supplemental and it was assigned to Optum Serve again. Then Optum looked at my medical records from the WRIISC from Palo Alto. Funny thing is that I live in Southern California and my medical facility that I go to is the Tibor Rubin VA Long Beach Medical Center. Those two places are around 353 miles apart. I had reported the examiner from Optum Serve from the first C&P exam earlier. Now I get screwed over this second exam over a really stupid mistake. Why didn’t the VA claims examiner catch this? Why don’t ALL VA CLAIMS EXAMINERS CHECK VETERANS CURRENT MEDICAL RECORDS FOR WHAT CURRENT MEDICATIONS THEY ARE TAKING???? OR IF THEY HAVE A PRIMARY CARE PHYSICIAN WITH THE VA HEALTH SYSTEM CURRENTLY AND CHECK WITH THEM???? HOW IS THAT NOT STANDARD OPERATING PROCEDURE? WHY IS THAT NOT CHECKED RIGHT FROM THE GET GO? WHY IS THAT NOT AT THE FRONT OF THE CLAIM ALONG WITH ANY CURRENT LAB RESULTS AND TEST RESULTS IN THE PAST 6 MONTHS, IF ANY? SIMPLE, RIGHT? IT’S 2024, FOR GUDETAMA’S SAKE!!! TECHNOLOGY…. THEN SOMEONE AT ASK.VA.GOV BLAMED ME FOR NOT GIVING THE CLAIMS EXAMINER THE CORRECT INFORMATION FROM THE BEGINNING. FOR GUDETAMA’S SAKE… REALLY? HOW MANY YEARS HAVE I HAD TO DO THIS? YOU GUYS ARE A MESS.
Unfortunately this is the most failed system I have ever had the privilege of ever using? Currently my profile account on this “tool” does not represent anything in real time that is actually transpiring in any way? Currently my profile states that I’m in stage 3 out of 5 wich is the decion phase? Basically it is stating that there is nothing further required from me at this time? In reality, I have been scheduled for multiple C&P exams that are not represented anywhere or at anytime on my page that is visible causing confusion, validity and giant delays in my time involved to complete my claim as well as confusion.
Wasteful $ on junk that freezes my screen.
What we need is some AI Reviewers.
Can you imagine submitting a claim at 3am, & A.I. give an instant decision, instead of waiting years for a human error-filled decision?
This system is poorly if ever properly updated and kept updated and is there for useless and a waist of funding!!
When checking the claim status, there is no information as to why there is a delay or explanation of why it’s confirmed and continued. Continued until when, forever? I have a claim that is confirmed and continued for over 3 years. “Government speak” means little or nothing to those not in the government and is usually to confuse the issue. Plain English in lay terms would be great.
Please take into consideration WWII, Vietnam Veterans and others are in the ages ranging between 70-100 years of age and would be the most likely needing to their check claims, benefits status and my health VA. Mobile device platforms such as phones, tablets, notebooks, desktops and laptops can be extremely challenging to navigate for many veterans. The process of securing a personal online account itself is very challenging to the point of remembering correct answers to security questions or not being unable to correctly answer questions be locked out, login and access to your online account is then suspended. Any assistance in this matter is greatly appreciated.
I have a claim that was initiated Oct 2023 it is still under review the claim status that is on the website is completely different from what the person on the 800 phone number tells me both can’t be true I would like some feedback
system works a lot better when you update it occasionally