Participation in the joint VA and Department of Defense (DoD) eBenefits website topped five million users this week, two months ahead of schedule. VA established an agency priority goal of reaching five million eBenefits users by the end of fiscal year 2015. VA achieved this early milestone through aggressive outreach efforts and with the support of DoD and its Veterans Service Organization partners.

“Veterans are encouraged to enroll in eBenefits and file their claims online through this one-stop shop for benefits-related tools and information,” said Under Secretary for Benefits Allison Hickey. “We have already implemented nearly 60 self-service features and we continue to expand eBenefits capabilities to give Veterans and Servicemembers greater flexibility in securing their information.”

The number of eBenefits users is a key measure of VA’s success in improving Veterans’ access to VA benefits and services and is reported on

To enroll in eBenefits, Veterans and Servicemembers must obtain a DoD Self-Service Logon (DS Logon), which provides access to several Veterans and military benefits resources using a single username and password. The service is free and may be obtained online at or in person at a VA Regional Office.

“The successful collaboration of eBenefits and DS Logon is just one more example of how the DoD and VA are working together to continue bringing current and former Servicemembers secure online access to the benefits they’ve earned,” said Mary Dixon, Director of Defense Manpower Data Center.

The rapid and continued growth in the utilization of the eBenefits website demonstrates the importance of giving Veterans greater access to information about their own benefits. In addition to filing claims online and checking the status of those claims, Veterans can also message their VA doctor, order prescription drug refills and obtain official military documents through eBenefits. More than 7.5 million VA letters have been generated and downloaded by Veterans that show proof of disability, income or Veterans preference used in federal or state government hiring.

For more information about VA benefits, go to

Share this story

Published on Sep. 1, 2015

Estimated reading time is 1.7 min.

Views to date: 70


  1. Anthony Woodson September 7, 2015 at 6:17 pm

    What date in September will ebenifits be back online so you can view your Appeal Statues

    Thank you

  2. Teresa Batchlor September 4, 2015 at 5:20 pm

    Just wondering when exactly will the new appeals section of Ebenefits will be up in running. Since all the sites says now is September 2015.

  3. Adam Gravseth September 4, 2015 at 3:09 pm

    A very good tool in order to see the status of your claim… too bad the VA works aggressively to meet their target disposition dates by rejecting claims and denying Veterans with service connected injuries their rights. I was able to see yet another decline (despite medical evidence – witness testimony – etc) even before the DAV!

    Disappointed in the VA but still love my Country.

    Semper Fi

  4. Don Clayton September 4, 2015 at 8:07 am

    Good luck in getting anything from the Dept. of veterans affairs I have been fighting them for compensation for over 5 years now,,,, all I get are letters saying that they are working on it or that they lost my Doctors reports,,,, Event reports from my VA doctors!!!!!

  5. Joyce Valente September 2, 2015 at 8:12 am

    i need your help now.It is form my Uncle 86 and a vet he went in when he was 19 and retired but they say because he was never hurt he gets nothing a small amount of money likr 2,000 a mth he lives with me now because he never married or had children this is not fair he did his time like everyone else but didn’t get hurt wow we need to add a bathroom downstairs becacuse its very hard for him to do stairs and it will be around 20,000 i do not have the money for that we still pay everything else for him i love this man so much and i think he should get something from the united states he gave us his all and never said no can you help me or tell me where can go to get help i am lost lets make his last years the best for him he made our lives better for us . Thank you just please try to make this happen

    • VA VERITAS September 2, 2015 at 11:58 am

      If your uncles issues are due to a service connected injury that he is receiving compensation for, then he could be due SMC (special monthly compensation) and housing adaptive grants. However if he has no VA compensation or Service Connected Disabilities there is little the VA can do.

    • Leo P. Flood September 14, 2015 at 5:27 pm

      He has Home Rehabilitation benefits, but you will need to apply for it. If you need assistance contact me, a Retired Veteran . You can even contact a Veteran Assistance Offer at your nearest Veterans Group, VFW, etc.,

Comments are closed.

More Stories

  • A claims representative has been assigned to Little Rock VA hospital satellite office to assist Veterans, spouses and survivors with their VA benefits needs.

  • No matter what stage of life you are in, VA’s Insurance Service has a program tailored to fit the unique needs of you and your family.

  • In the aftermath of Hurricanes Fiona and Ian, VA has benefits and resources for Veterans and families impacted by this natural disaster.