VA hosted a Facebook Live event August 22 to connect Veterans with benefit information and resources. Members of VA’s digital media team joined three Veterans in discussing their experiences using gives Veterans and family members basic information about VA benefits and services as well as links to more detailed information and application sites. During the video, Veterans discussed how easy the site is to use from the intuitive layout of the site to the simple, easy to understand language used to describe VA benefits and services.

“I think it’s a great space to get started, to find out where you’re going and explore what’s all available for you at VA,” shared Lt. Cmdr. Tommy Grove, Navy Reserves. “The different categories are very intuitive.”

When visiting, Veterans can start by clicking the “Get Started” button on the homepage to use the VA Benefits Navigator. After a short questionnaire, Veterans will be matched with links to information about VA benefits they may be eligible to receive.

ExploreVA graphic

“You find out what you might be eligible for, and you open up that category and everything’s laid out. Here’s what you need paperwork-wise. Here’s who you need to contact, and here’s the link to contact them. Here’s how you can apply online,” said Maureen Elias, an Army Veteran and military spouse. “You’re not going to get lost in the process, as I think some Veterans do.”

When the video panel ended, VA’s social media team remained online to answer questions from participants and direct them to additional resources.

In case you missed it, check out some of the questions and answers below.

Many questions were posted asking for more information about specific benefit areas, such as spouse benefits and home loans.

ExploreVA Screenshot

ExploreVA Screenshot

Family members asked questions inquiring about how to better assist the Veterans in their life.

ExploreVA Screenshot

Some participants were interested in understanding how Veterans’ dates of service impact their VA benefit eligibility. VA directed participants to the VA Benefits Navigator as a starting place to research their benefits.

ExploreVA Screenshot

After filling out the questionnaire, Veterans were pleasantly surprised to find benefits they did not realize they may be eligible for.

ExploreVA Screenshot

Veterans who went directly to found the site helpful in understanding their benefits.

ExploreVA Screenshot

Thank you to the panelists, all Veterans and their supporters who participated in the event! Stay tuned to the ExploreVA events page for information about upcoming events.

For more details about VA benefits and how to apply, visit Watch the full video below or visit U.S. Department of Veterans Affairs Facebook page.

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Published on Aug. 29, 2017

Estimated reading time is 2.6 min.

Views to date: 84


  1. Richard Forster September 1, 2017 at 1:47 pm

    I DO NOT have a facebook account and never will. I do not trust these type of sites because I see many times that they are hacked and large numbers of peoples personal information is compromised

    Is there any other SAFE way to obtain tie information that the VA puts on facebook?

  2. Restituto Diaz Barraquias August 30, 2017 at 11:34 am

    ok tell the truth are have va law benefit for veterans /survivors or none law by using pg denied appeals of va is useless to all consider out law at all

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