Using a web-based report scorecard that measures, evaluates and benchmarks quality and efficiency at its medical centers, the U.S. Department of Veterans Affairs (VA) recently released data that showed significant improvements at the majority of its health care facilities.

Compared with data from the same period a year ago, the July 2018 release of VA’s Strategic Analytics for Improvement and Learning (SAIL) report showed 103 (71 percent) VA Medical Centers (VAMCs) have improved in overall quality — with the largest gains seen in areas where there were VA-wide improvement initiatives, such as mortality, length of stay and avoidable adverse events. Seven (5 percent) VAMCs had a small decrease in quality.

“This is a major step in the right direction to improving our quality of services for our Veterans,” said VA Secretary Robert Wilkie. “Over the past year, we were able to identify our problems and implement solutions to fixing the issues at 71 percent of our facilities. I’m extremely proud of our employees and the progress they have made to raise VA’s performance for our nation’s heroes.”

Additionally, of the 15 medical centers placed under the Strategic Action for Transformation program (StAT), an initiative that monitors high-risk medical centers and mobilizes resources to assist the facilities, 33 percent (five medical centers) are no longer considered high-risk and 73 percent (11 medical centers) show meaningful improvements since being placed under StAT in January 2018.

The quarterly SAIL report, which has been released publicly since 2015, assesses 25 quality metrics and two efficiency and productivity metrics in areas such as death rate, complications and patient satisfaction, as well as overall efficiency and physician capacity at 146 VAMCs. It is used as an internal learning tool for VA leaders and personnel to pinpoint and study VAMCs with high quality and efficiency scores, both within specific measured areas and overall. The data is also used to identify best practices and develop strategies to help troubled facilities improve.

Share this story

Published on Sep. 18, 2018

Estimated reading time is 1.6 min.

Views to date: 192


  1. Todd cathey September 25, 2018 at 7:54 pm

    Memphis va is plauged with racism
    95%of staff id black
    Most of which arr black female with horrible attitudeds
    I have hag trigger finger×2 left hand for 6yr and cant get a consult for vet choice
    The only answer i come up with is the 901 project, thr removal of white male conf. Statues and the black lives matter
    I have been to pat
    Advo too many times to no avail. All black
    Someone please help

  2. Jimmy Edmonds September 22, 2018 at 5:21 am

    LETTER TO PRESIDENT TRUMP: We are so very happy this fallen hero was final recognized. God bless our military men and women in uniform and God bless all our veterans. Mr. President our HAMAV (Honoring America’s Military and Veterans) Committee has reflected back so many times on “MAKE AMERICA GREAT AGAIN”. We believe there are two areas that need a lot of attention that fall under your watch. Area one is the celebrating of Pride month in June of each year on Federal property namely Department of Defense and the Department of Veteran Affairs. Our committee has expressed great concern over this as it contributes to the moral decay of America including our military and veterans. Fort Wayne VA Hospital went as far as removing all five of our service flags and replacing them with a pride flag! Our committee respectfully request that all celebrations for pride month be stopped on all federal property since it contributes toward the moral decay of our country and certainly does not make America great again. Area two is another area that does not make America great again. There are food service areas/restaurants located on federal property, especially McDonald’s restaurants, that are charging extra charges to our military communities and veterans. The two McDonalds that come to mind are the Kings Bay Naval Base Georgia and the Naval Air Station in Jacksonville Florida McDonalds. Not only are they charging extra charges but they are also providing an environment that is very unclean and unhealthy to our military communities and veterans. Several of our committee members have experienced this over the last few weeks however this has been going on for a while now. The currently face book star rating for the Naval Air Station in Jacksonville Florida is 1.3 while the Kings Bay Naval Base is following with a 1.3. Our committee respectfully request that all operating permits be revoked for any food service operation on any federal property that fails to meet standards, charges extra charges to military and veteran, and imposes a health and safety hazard. God bless you sir and God bless America.

Comments are closed.

More Stories

  • The PACT Act will help VA provide health care and benefits to millions of toxic-exposed Veterans and their survivors. Veterans have already begun to apply for the benefits.

  • VA has extended the presumptive period for qualifying chronic disabilities resulting from undiagnosed illnesses in Persian Gulf War Veterans.

  • VA announced today two major decisions related to presumptive conditions associated with Agent Orange and particulate matter exposures during military service in Southwest Asia.