VA, in collaboration with Veterans Service Organizations, Congress and Veterans, has worked tirelessly for years to reform the broken legacy appeals process. On Aug. 23, 2017, the Veterans Appeals Improvement and Modernization Act of 2017  was signed into law and finally, after 18 months of hard work, the full implementation of the new law is on the horizon.

The Appeals Modernization Act goes into effect on Feb. 19 and VA will sunset the Rapid Appeals Modernization Program (RAMP) ahead of full implementation. VA will not accept RAMP elections after Feb. 15.

However, a Veteran whose appeal is currently in the legacy process is encouraged to opt in to RAMP before Feb. 15 to take full advantage of the benefits of the new process. Currently, decisions in the legacy process average three to seven years. VA has set a goal of providing decisions in RAMP in an average of 125 days. Veterans who have a legacy appeal after Feb. 15 will be able to opt in to the process when they receive a Statement of the Case or a Supplemental Statement of the Case after the new law is effective on Feb. 19.

Veterans who participate in RAMP can choose to have their VA decision reviewed in either the Supplemental Claim or Higher-Level Review lanes that were created under the new law. In the Higher-Level Review lane, a more senior VA decision maker will conduct a new look at the previous decision based on the evidence previously considered. Participants who select the Supplemental Claim lane may submit new and relevant evidence, and VA will assist in developing new evidence under its duty to assist.

VA is pleased to offer Veterans greater choice in how they resolve a disagreement with a VA decision, and is continually striving to provide excellent customer service.

For information about Appeals Modernization, visit https://benefits.va.gov/benefits/appeals.asp and https://www.bva.va.gov/.

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Published on Feb. 14, 2019

Estimated reading time is 1.5 min.

Views to date: 180

7 Comments

  1. George Davis March 15, 2019 at 2:53 am

    This is the timeline of my claim. I am trying to find out if this is a hoax. When I call the 800 number they say there is no information to support what is listed on va.gov claim status.

    What I want to know: Is the information listed on va.gov trustworthy?

    February 12, 2016 – February 08, 2019
    VA sent you a claim decision
    on February 12, 2016
    VA received your Notice of Disagreement
    on January 16, 2017
    VA granted one or more issues
    on October 25, 2018
    VA granted one or more issues
    on February 08, 2019
    Current Status
    The Veterans Benefits Administration granted your appeal
    The Veterans Benefits Administration agreed with you and decided to overturn the original decision. If this decision changes your disability rating or eligibility for VA benefits, you should see this change made in 1 to 2 months.

    This appeal is now closed

  2. Patrick Edward Emanuele February 24, 2019 at 4:50 pm

    Claim received
    Oct. 11, 2018
    Thank you. VA received your claim

    Initial review
    Your claim has been assigned to a reviewer who is determining if additional information is needed.
    Feb. 20, 2019
    Your claim moved to Initial review
    So it took over 130 to just give it to assign it to someone. This is the RAMP that stands for Rapid Appeals Modernization Program. What happened to this one, average time to complete As of 07/04/2018
    Number of cases in the RAMP program:148 (this number includes some that aren’t RAMP eligible or were completed by VA prior to the VA getting the RAMP letter). Number of Higher Level Review cases: 114 Number of Supplemental Claim cases: 34 Date most cases RAMPed in:approximately 05/10/2018 (for HRL lane cases). SC lane cases resubmitted 05/24/2018 (see below) A handful of cases before and after that date.
    Average days to complete on 04/18/2018: 53 days.

    Can anyone tell me where mine sat for over 4 months?

  3. Rolf Henriks February 17, 2019 at 1:15 pm

    Under the Appeals Mod Act will the DROs actually follow 38CFR3.303–3.309 for service connection or will they continue to make up their own regulations? How can a vet with a listed chronic disease and sound at entry be denied SC based solely on lack of complaints in the STRs? How is it that lack of STR complaints overrides all affirming medical and lay evidence without some reference to regulations?

  4. Claudio Funez February 15, 2019 at 11:03 am

    Three to Eight yrs. to process a claim is a disgrace! But, it is better than the time it took my claim for 100%, to reach a Judge that read, understood and applied the guidelines to get to the conclusion that I was right in claiming the 100% rate. Now, I’ve been waiting for Five months to process the paper work to update the system and release the retroactive payment, and still waiting. If anything needs to be privatized it’s this process, from Start to Finish.

  5. Claudio Funez February 15, 2019 at 10:54 am

    Three yrs. to process a claim is a disgrace! But, it is better than the time it took my claim for 100%, to reach a Judge that read, understood and applied the guidelines to get to the conclusion that I was right in claiming the 100% rate. Now, I’ve been waiting for Five months to process the paper work to update the system and release the retroactive payment, and still waiting. If anything needs to be privatized it’s this process, from Start to Finish.

  6. Thomas L. Beck February 15, 2019 at 9:53 am

    I’m 76 the old brain is still working in analog. Having problems finding real help in Hawaii.

  7. vern Steven saxton February 14, 2019 at 6:31 pm

    If RAMP was so great why is it changing. I had some real problems with RAMP. I would recommend not using it.

Comments are closed.

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