VA Expands Public Reporting to Include Performance and Productivity Data of Benefits Offices
WASHINGTON – The Department of Veterans Affairs (VA) has expanded its performance and productivity website by making additional data available to the public.
“In keeping with our commitment to deliver timely and high quality benefits to our Nation’s Veterans, VA strives to keep Veterans, their families, and the public informed about the performance and productivity of VA’s regional offices, which administer benefits,” said Secretary of Veterans Affairs Eric K. Shinseki. “This new effort expands the Department’s commitment to public transparency by sharing performance and productivity data in the delivery of benefits, including compensation, pension, vocational rehabilitation and employment, education, home loans, and insurance.”
VA announced last year its ASPIRE for Quality initiative, aimed at making data and outcome information available to the public in such areas as acute care, ICU, outpatient, safety and annual process measures, and how each Medical Center measures up to quality goals.
“VA is committed to making performance and productivity data available to ensure VA is accountable for the timeliness and quality of the benefits we provide to our Nation’s Veterans,” said VA Under Secretary for Benefits Allison A. Hickey.
The expanded ASPIRE for Productivity website provides information on how VBA and its regional offices are doing in relation to Department goals. The site specifically depicts how each of the regional offices measures up to productivity and other claim processing goals.
The new ASPIRE performance and productivity data can be accessed on the VA website at http://www.vba.va.gov/reports/.
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