WASHINGTON — The Department of Veterans Affairs will resume over-payment notifications for new benefit debts and the debts deferred from April 6, 2020 through Sept. 30, 2021 due to the COVID pandemic.
VA suspended debt collection April 6, 2020 and will restart debt collection Oct. 1, 2021, however, VA will not deduct debts from benefits payments until January 2022.
Collections on medical co-payments created prior to April 6, 2020 and on new medical co-payments will also resume Oct. 1, 2021.
Debt notification letters sent to affected Veterans and beneficiaries will include options to request debt relief for those who continue to need financial relief from the impacts of the COVID-19 pandemic.
The department will continue to provide relief options such as extending repayment plans, waivers and temporary hardship suspensions during these challenging times. It has been and will remain a priority of the department to work individually with each Veteran.
Veterans and beneficiaries with questions or requiring assistance on debt management can access the following resources:
- For benefit debt information, review frequently asked questions, submit requests online or call 1-800-827-0648.
- For medical care and pharmacy services copayment debt, contact the Health Resource Center at 1-866-400-1238.
###
Reporters and media outlets with questions or comments should contact the Office of Media Relations at vapublicaffairs@va.gov
Veterans with questions about their health care and benefits (including GI Bill). Questions, updates and documents can be submitted online.
Veterans can also use our chatbot to get information about VA benefits and services. The chatbot won’t connect you with a person, but it can show you where to go on VA.gov to find answers to some common questions.
Subscribe today to receive these news releases in your inbox.
More from the Press Room
News Releases
VA is making acute and chronic leukemias, multiple myelomas, myelodysplastic syndromes, myelofibrosis, urinary bladder, ureter, and related genitourinary cancers presumptive for service-connection for:
News Releases
VA announced that — following the 2024 Supreme Court decision — it has updated the process for awarding GI Bill benefits.
News Releases
VA announced a proposed rule to exempt Veterans from paying copays for certain inpatient and outpatient Whole Health well-being services, which are available at VA facilities nationwide.
