WASHINGTON – Veterans using the U.S. Department of Veterans Affairs’ (VA) VA Video Connect app on their mobile phones through AT&T’s cellular network will no longer incur data charges when using this video telehealth technology to connect and meet with their VA health care providers and teams.
AT&T joins T-Mobile, Safelink by TracFone and Verizon in supporting Veterans’ ability to video conference with their VA care providers on their smartphone, tablet or computer from any location with an internet connection.
“More Veterans are increasingly utilizing VA telehealth services,” said VA Secretary Robert Wilkie. “VA and AT&T are working together to ensure health care continues to be accessible and convenient for Veterans regardless of where they live.”
The agreement between VA and AT&T was facilitated by the VA Secretary’s Center for Strategic Partnerships and is part of the VA’s Anywhere to Anywhere initiative ensuring Veterans have the best telehealth experience.
In fiscal year 2020 Veterans attended more than 3.8 million video telehealth appointments from their homes, representing an increase of more than 1200% when compared to fiscal year 2019.
For more information on VA’s telehealth services, visit connectedcare.va.gov.
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Reporters and media outlets with questions or comments should contact the Office of Media Relations at vapublicaffairs@va.gov
Veterans with questions about their health care and benefits (including GI Bill). Questions, updates and documents can be submitted online.
Veterans can also use our chatbot to get information about VA benefits and services. The chatbot won’t connect you with a person, but it can show you where to go on VA.gov to find answers to some common questions.
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