The U.S. Department of Veterans Affairs (VA) Board of Veterans’ Appeals (Board) surpassed last year’s record-high output for decisions.
The Board officially dispatched 95,089 decisions for Veterans and their families in fiscal year (FY) 2019, the largest number of decisions in the Board’s history – that is 5,000 more decisions than the goal and 11% more than the Board’s decision output in FY 2018, the previous record high.
“It was also a historic year for hearings held.” said VA Secretary Robert Wilkie. “The Board held a record 22,743 hearings in FY 2019, a 38% increase compared to the number of hearings held in FY 2018.”
This was in addition to implementing Appeals Modernization, undergoing a reorganization with addition of new leaders across the organization, taking over all hearing scheduling and testing virtual tele-hearings.
The Board’s success is a result of strong collaboration and customer experience across the department – with the Secretary, Deputy Secretary and Chief of Staff leading the way along with VA’s administrations, offices and programs areas.
Reporters and media outlets with questions or comments should contact the Office of Media Relations at vapublicaffairs@va.gov
Veterans with questions about their health care and benefits (including GI Bill). Questions, updates and documents can be submitted online.
Veterans can also use our chatbot to get information about VA benefits and services. The chatbot won’t connect you with a person, but it can show you where to go on VA.gov to find answers to some common questions.
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