Online Patient Portal Helps Veterans Manage their Health Care

WASHINGTON — This month, the U.S. Department of Veterans Affairs (VA) is celebrating the 15th anniversary of

My HealtheVet an online patient portal created to empower Veterans to become active participants in their health care.

Launched on Veterans Day 2003, My HealtheVet has grown from a simple website to a robust suite of tools and resources that further enables Veterans to take charge of their health care by allowing them to refill their VA prescriptions, exchange private secure messages with their VA health care team, access their VA health records and more.

“My HealtheVet elevates the level of service offered to our Veteran patients by ensuring they can easily access and manage their VA health information,” said VA Secretary Robert Wilkie. “It’s a great example of VA’s modernization efforts and is a significant tool in increasing Veterans’ access to care.”

To date, My HealtheVet has more than 4.5 million registered users who have requested over 127.7 million prescription refills, downloaded nearly 32 million personal health records and exchanged more than 69.4 million secure messages with their VA health care teams.

Earlier this year, My HealtheVet won a  2018 Government Innovation Award for the VA Medical Images and Reports feature, which allows Veterans to view, download and share electronic copies of their radiology studies, such as X-rays, MRI and CT scans from their VA electronic health records.

For more information on My HealtheVet and its 15th anniversary, visit the site today.

All Veterans and Service Members are encouraged to create a My HealtheVet account at www.myhealth.va.gov.

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Reporters and media outlets with questions or comments should contact the Office of Media Relations at vapublicaffairs@va.gov

Veterans with questions about their health care and benefits (including GI Bill). Questions, updates and documents can be submitted online.

Contact us online through Ask VA

Veterans can also use our chatbot to get information about VA benefits and services. The chatbot won’t connect you with a person, but it can show you where to go on VA.gov to find answers to some common questions.

Learn about our chatbot and ask a question

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