Air Force Veteran Owen Knight was named VA’s Volunteer of the Year at the 2026 CX Symposium for ensuring Veterans at the end of life are never alone.
VA’s 2026 Customer Experience Symposium honored employees and teams who transformed Veteran feedback into meaningful improvements.
VA’s third annual Customer Experience (CX) Symposium, held Sept. 16-18, 2024, brought together more than 1,850 industry experts and leaders nationwide.
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