• Third-party payer precertification education for community providers

    This article discusses the importance of precertification and how community providers can identify services that require precertification.

  • Veterans schedule COVID-19 vaccinations with VEText

    Veterans are scheduling COVID-19 vaccination appointment through VEText, an interactive digital solution from VA that automatically reminds Veterans of upcoming appointments via text messaging.

  • VA MISSION Act: Finding a community provider, making appointments, and getting care

    Under the VA MISSION Act, it will be easier for eligible Veterans to find a community provider in VA’s network, make an appointment, and get timely, high-quality care.

  • National Scheduling Office Makes Vast Leap in Serving Veterans’ Families

    The VA National Cemetery Scheduling Office has recently gone through a major change, including a $1 million renovation, which culminated in a rededication ceremony

  • VA community care progress report: VA and Congress collaborate to push initiatives forward

    Our goal is to deliver a program that is easy to understand, simple to administer, and meets the needs of Veterans, community providers and VA staff.

  • DATA: VA making progress in access, accountability, other areas

    VA released five new fact sheets today updating progress in the key areas of access to care and benefits, accountability, implementation of the Choice Act and hospital quality care measures.

  • An open letter to America’s Veterans from Secretary Bob McDonald

    At the Department of Veterans Affairs, we have one of […]

  • Values like my dad’s will drive VA transformation

    My dad, a U.S. Air Force veteran, would offer this unsolicited advice to his offspring regularly, encouraging to us to respect authority, accept responsibility for our actions, deal with problems with courage and discipline, and most of all, have integrity in every aspect of our lives. Growing up, I can’t say I was the perfect representation of this ideal. I regularly (and foolishly) challenged my mother and father’s vast knowledge.

  • VA and Veterans service organizations eye telehealth to improve access

    VA  representatives  and Veteran Service Organizations met today to explore […]

  • My name is Bob and “I CARE”

    Since his confirmation in August, Secretary Bob McDonald has traveled […]

  • Update on VA’s scheduling software system

    We know how important it is to get a modern […]

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