• Patient Experience Roadshow shares Veteran feedback with VA employees

    Patient Experience Roadshow teaches NY VA staff about moments that matter to Veterans for continuous improvement efforts.

  • VA Deputy Chief Barbara C. Morton receives Gears of Government Award for improving how VA serves Veterans and their families

    Everyone serving in careers at the U.S. Department of Veterans […]

  • Creating a road map for patient experience excellence

    For this webinar, Department of Veteran Affairs' Veterans Experience Office will explore the journey of patient experience by using a self-assessment, Roadmap and guidebook.

  • No one wants to think about it, but where will you be buried?

    Planning for end of life arrangements saves your family from scrambling to make decisions on your behalf, to following a plan to execute your wishes. It's easy to apply for VA's pre-need burial eligibility determination.

  • Secretary Wilkie delivers State of VA to House Committee on Appropriations

    Secretary Wilkie began his testimony to the House Committee on […]

  • Secretary Wilkie talks Veterans experience, welcome kit

    In his speech at SVA's National Conference, Secretary Wilkie outlined his priorities and the role the Veterans Experience Office plays in VA's improvement.

  • VA launches welcome kit to guide Veterans to the benefits and services they’ve earned

    No matter where you are in life, the VA welcome kit will help you use the VA benefits and services you have earned.

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