As of Nov. 23, more than one million Veterans have downloaded VA’s new VA: Health and Benefits mobile app for fast, secure, on-demand access to the health care and benefits they’ve earned.
Since launching in July 2021, the app has earned an average rating of 4.8 out of 5 stars and 4.6 out of 5 stars on the Apple App Store and the Google Play Store, respectively.
Veterans have exchanged more than one million secure messages with their health care providers and downloaded more than 3.3 million VA letters and documents. Additionally, Veterans have viewed claims information on the app more than 45 million times.
Puts care and benefits at Veterans’ fingertips
“Veterans no longer need to go to VA to file and check claims. Now, we bring VA to them through our mobile app,” said VA Chief Technology Officer Charles Worthington. “This puts VA’s care and benefits at Veterans’ fingertips, making it easy for them to access VA services wherever and whenever they want.”
This mobile application was designed in collaboration with Veterans, offering convenient and timely access to health and benefits information, including appointments, claims and appeals status. It gives Veterans and their families quick, direct access to the VA Crisis Line.
While the app continues to expand and evolve, it currently helps Veterans:
- Check the status of claims and appeals
- Manage their health care appointments
- Securely message with their VA health care teams
- Download critical VA letters and documents
- Access their VA Vaccine Records
- Find a local VA facility
- Quickly reach the Veterans Crisis Line
Visit the app at the Apple App Store or Google Play Store. For more information, check out VA Health and Benefits mobile app – six essential facts.
Learn more about DigitalVA.
Topics in this story
Link Disclaimer
This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.
More Stories
Combat Veteran faces the traumatic events of her PTSD during prolonged exposure therapy and looks forward to the days to come.
Bob Jesse Award celebrates the achievements of a VA employee and a team or department that exemplifies innovative practices within VA.
The Medical Foster Home program offers Veterans an alternative to nursing homes.
You still can’t update my mobile iPhone number, but why? My mobile home phone number is stored in multiple VA locations I don’t have access to change.
i cant even view my community care appointments on the va website.. i have called and talked to several people.. i have filed complaints i have emailed back and forth over 10 times in the last year or so but have been complaining longer
It mite be good
App doesn’t work. Takes the user to a test site. Also can’t get logged using my DS Login credentials. The VA’s App is not, as is often the case, ready for primetime.
Not surprising!! More BS from our wonderful Gov