VA has more than 400 privacy officers nationwide to safeguard sensitive Veteran information. It’s an important job because Veterans have more sensitive information to protect than the average citizen does—due to the VA benefits and services you’ve earned.

Cyber scammers and fraudsters know that. They view Veterans as high value targets, and that’s why privacy officers are on the front lines, ready to address any Veteran privacy questions and concerns.

Check out this video to see how to locate and contact your designated VA privacy officer should you need them.

VA privacy officers regularly:

  • Address privacy complaints and questions
  • Apply federal privacy laws, regulations and VA privacy policies
  • Fulfill Veteran Privacy Act requests for VA records, including amendments to personal records
  • Ensure the Department issues Privacy Act statements for information it collects from members of the public

VA Privacy Service is responsible for educating Veterans, their families, VA employees and VA business partners on the importance of protecting personal information and data.

Learn more by visiting VA’s new and improved VA Privacy website. The Privacy Service is a part of VA’s Office of Information and Technology.

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The comments section is for opinions and feedback on this particular article; this is not a customer support channel. If you are looking for assistance, please visit Ask VA or call 1-800-698-2411. Please, never put personally identifiable information (SSAN, address, phone number, etc.) or protected health information into the form — it will be deleted for your protection.

2 Comments

  1. Carl D. Mervyn November 26, 2023 at 21:25

    At the Durham N C VA hospital every staff member can get into the Veterans records. That is according to the P A and Privacy officer. Even staff members who are from a different VA hospital who has never seen or talked to the Veterans. There is absolutely no privacy for the Veterans. There is no recourse for the Veterans to protect their privacy. Like Trump said Veterans are stupid and losers.

  2. Robert November 24, 2023 at 10:59

    Lost my v a I’d card howto get one

Comments are closed.

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