In a significant advancement for Veteran healthcare, G. V. (Sonny) Montgomery VA recently opened its new My HealtheVet (MHV) space. This event, coinciding with the 20th anniversary of My HealtheVet, represents a pivotal moment in the evolution of care for Veterans and their families.

The recent expansion and relocation of the MHV space to a more accessible location near the facility’s main entrance is a testament to the digital revolution in Veteran health care. This new prime location offers increased visibility and foot traffic, and the expanded space now includes two additional state-of-the-art kiosks, significantly enhancing accessibility for Veterans.

“It’s a leap towards the full potential of My HealtheVet.”

PaTrice Cole, My HealtheVet coordinator, expressed her enthusiasm for this development. “This initiative is close to my heart, and witnessing the growth of our My HealtheVet program is incredibly fulfilling. The support from other facility services was crucial in making this vision a reality. This new space is not just a location change, it’s a leap toward realizing the full potential of My HealtheVet in our Veterans’ health care journey.”

Since its launch in November 2003, My HealtheVet has revolutionized how Veterans, active-duty service members, their dependents and caregivers interact with VA care. In the past two decades, it has empowered more than 7 million Veterans, active-duty service members, and their dependents and caregivers, granting them greater control over their health care experiences.

The platform has facilitated over 255 million VA prescription refill requests, enabled more than 204 million secure messages with VA care teams and seen over 59 million health record files downloaded through the VA Blue Button, a feature that allows users easy access to their personal health information.

G.V. (Sonny) Montgomery VA and the Columbus, Greenville, Hattiesburg, Kosciusko, McComb, Meridian and Natchez VA Clinics are all part of the VA Jackson Health Care System, which is headquartered in Jackson, Mississippi, and it provides a variety of medical outpatient services to more than 54,000 Veterans. Get more information.

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My HealtheVet

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6 Comments

  1. David C. Burdick November 30, 2023 at 01:16

    Why am I getting the error msg., ”Recheck Information – MHV was unable to process this form. Please correct and resubmit.”, when I attempt to attach p’ture PNGs that CLEARLY MEET the size parameter??
    This’s happened 3X now.

    Sonya Skinner’s (CTVHCS) not doing her job making sure MyHealtheVet is performing properly, et.al. (;>{

    W/out PROPER OVERSIGHT things go awry worse…

  2. David C. Burdick November 30, 2023 at 01:05

    Why are appts. in MyHealtheVet being shown cancelled or no show BUT I’ve appeared for the appt.??

    This affects travel pay !!!!!

  3. David C. Burdick November 30, 2023 at 01:02

    WONDERFUL (sarcastically) !!!!!
    Rec’d an appt. card for appt. Thursday, Nov 09, 2023; 11:00am.
    Problem: I rec’d the appt. card on 2023.11.14 !!!!!

    MyHealtheVet was set up to allow va patients:
    Access to info.;
    To see & set their appts.;
    To have their personal e-mail linked.;
    Etc.

    So why is the va not ABSOLUTELY relying upon MyHealtheVet in sending appt. info via e-mail BUT STILL USING THE U.S.P.S. whereby a patient’s appt. notification is delayed, or worse, after the fact?

    As usual, I’ve told numerous clerks not to send appt. notices via mail.
    Obviously, they do it anyway… (;>{

    Hmmm…

  4. Willie C. Jackson Jr November 29, 2023 at 19:16

    I appreciate having My eMedical Records. I hope to engage MyHealtheVet to update all personal health services. Thank you.

  5. Marty Sable November 26, 2023 at 10:44

    PLEASE! Bring this back! Electronic Medical Records does NOT work! My VA Health is joke and hurts and frustrates Veterans like me. Washington State adopted this and nothing but problems

  6. Conrad Cohen November 22, 2023 at 20:19

    I received a message from CommUnity Care team 12_Central_Texas on 18 Nov @1143 ET (Sat) which addressed a problem I was unaware of. They gave me 14 days to respond. The system was down for a day, but then I could not reply directly due to the following:

    MHV was unable to process this form.
    •You can no longer send messages to this Secure Messaging Triage Group. Please contact the My HealtheVet Coordinator at your local VA Medical Center to see if this Triage Group is currently participating in Secure Messaging, and if you are enrolled in the Triage Group.
    Please correct and resubmit.

    So I sent a message to CommUnity Care Central_Texas_admin on 19 Nov @ 2121 ET (Sun) and as of now (22 Nov 19:20 CT Wed) that message still has not been read. With Thanksgiving Holiday the next two days and then the week-end, that is half of my suspense time.

    So there are two problems I will spell out. 1. Why I could not respond to the message I received, and 2. why does an administrative office not read their messages?

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