United in mission to deliver compassionate hospice care

Veteran services and support for hospice and palliative care remains a top priority for care teams across VA. As Veterans age, the need for assistance in care becomes more critical. Employees who serve these Veterans understand this, and they stand ready to support them and their families with world-class health care at C.W. Bill Young VA.  

Palliative care is specialized medical care for those living with a chronic or serious illness. It can be viewed as an added layer of support to the care the Veteran is already receiving. Bay Pines VA offers this in inpatient and outpatient settings.

Hospice care is a service that’s provided around the clock to those who are nearing the end of life. Veterans receiving this service may choose to remain inpatients at the C.W. Bill Young VA, space depending, in the eight-bed hospice unit for as long as they wish.

Treatment personalized to Veteran’s needs

“On both the hospice and palliative care teams, we use an interdisciplinary approach to treat the patients in our care,” said Palliative Care Coordinator Judith Shafer. “This is so important because each provider brings their perspective to the table which helps us achieve our goal of improving the Veteran’s quality of life.

“Hospice care entails managing the Veteran’s symptoms when they arise and making sure they are treated in a manner that is personalized to their needs. A Veteran can remain here until their last day or, if they decide, live out their days in the comfort of their home. We will honor what’s important to the Veteran and their family.”  

Shafer is one component of a team of health care professionals who provide skilled care to this important population of Veterans. Several specialties, including a medical provider, nurse, social worker, nursing assistant, nutritionist, chaplain and more work together as part of a joint-team effort.

Regardless of which type of care a Veteran receives, staff are available to help them and their loved ones understand their course of treatment and available options. Staff can help the Veteran solidify plans for their care should they become unable to make decisions for themselves.

“We all carry that desire to provide compassion, respect and dignity to patients and their families. During a time that can be very difficult for Veterans and their families, we want them to know that we are there for them and that they’re never alone,” Shafer added.