Simulations at Muskegon clinic could save lives

Battle Creek VA’s Emergency Management Service conducted a series of active threat simulations at the Muskegon VA Clinic on August 30 to strengthen health care providers’ and local emergency responders’ ability reacting to adverse situations by protecting VA staff and Veterans they serve.

The Muskegon VA Clinic offers primary care and specialty health services, including mental health services, nutritional counseling, laboratory services, treatment for post-traumatic stress disorder (PTSD), an eye care program and more.

“Active threat trainings are crucial for staff because they prepare everyone to respond effectively in a real-life emergency situation,” said Coston Smauley, Battle Creek VA facility emergency manager. “These trainings help build muscle memory, reduce panic and ensure all staff members understand their roles and responsibilities during a crisis. By conducting these drills, we can work to identify and address any opportunities for improvement in plans while ensuring that staff are better equipped to protect themselves and others.”

Can save lives

Knowing how to properly react in a situation—such as being inside a building where an active shooter or threat is present—is paramount to saving lives, whether it happens at work or in a separate public space. The various threat simulations that were conducted throughout the afternoon provided law enforcement from Michigan State Police and local emergency responders a chance to familiarize themselves with the Muskegon clinic, which is new and has only been in operation for two months.

“Conducting this training at our new Muskegon location is essential because it helps to ensure that all staff members are familiar with the new layout of the clinic,” said Smauley. “New environments can present unexpected challenges, and trainings like these help our staff to understand how to navigate these challenges during a crisis.”

Security personnel went through four scenarios with the clinic staff using simulated weapons. The training included three important procedures:

• Run. Run when there is an active threat. Once you are safe, call 911.
• Hide. If escape is not possible, hide. Block the door, avoid windows and silence your cell phone.
• Fight. Fighting is the last resort if your life is in immediate danger.

Staff’s responsibility to create the safest environment possible

Muskegon Clinic Manager Zachary Hodge also recognizes the demographics of the Veteran population and the importance that holds during any potential threat. Overall, the average age of a Veteran is 58 years old with the largest group of Veterans between the ages of 45 and 64.

“Given the vulnerable population that VA serves, it’s the responsibility of the staff to create the safest environment possible,” said Hodge. “This training will help the team recognize potential threats and act accordingly. If one of these unfortunate events were to occur, this training could mean the difference between harm or life-saving response. I hope the staff gains the confidence and skills to act decisively during an active threat situation. The lessons and simulations will help them recognize dangerous situations and ensure they are prepared to protect themselves and others. This active threat training will foster a culture of safety and readiness in our new clinic.”