Renaldo Wiggins talks with a homeless Veteran during outreach for the 100,000 Homes Campaign.

This month marks the conclusion of the 100,000 Homes Campaign, a four-year effort to help U.S. communities find permanent housing for medically vulnerable and chronically homeless Americans. As director of the Campaign for Community Solutions, the New York-based nonprofit that leads the effort, I am thrilled to tell you that participating communities exceeded their goals ahead of schedule. The campaign’s final housing tally indicates more than 31,000 Veterans have escaped homelessness.

The Department of Veterans Affairs (VA) played a crucial role in this outcome by partnering with local community teams to identify homeless Veterans by name and make the process of moving them into housing simpler and more efficient.

In 2011, VA reached out to Community Solutions to help enhance its local outreach to chronically homeless Veterans. With more than 200 local community coalitions participating in Community Solutions’ 100,000 Homes Campaign, we brought together a strong national network on the ground. Local community teams spent weeks walking the streets and combing the woods to find and identify their homeless neighbors. As many as one-third of the Veterans identified were previously unknown to local service providers, despite having been homeless for a year or more.

Mr. Bulmon is a veteran who escaped homelessness in San Diego.

Mr. Bulmon is a veteran who escaped homelessness in San Diego.

Veterans who experience chronic homelessness often battle with mental illness, substance abuse, and a variety of other conditions that prevent them from seeking housing from VA. Most chronically homeless Veterans want permanent housing, and when that housing is combined with basic supportive services – and offered without unnecessary strings attached – more than 84 percent of these Veterans remain stably housed. Still, the most vulnerable homeless Veterans do not often present at VA medical centers, which means VA and local outreach teams must find them and help make the housing process as simple as possible for them.

More often than not, this means forging connections with local organizations in each community. VA has the resources to help chronically homeless Veterans move into permanent housing, but local partnerships can act as VA’s eyes and ears, decreasing the chances of chronically homeless Veterans slipping under the radar.

Community Solutions set a joint goal with VA to house 12,000 chronically homeless Veterans through the 100,000 Homes Campaign by the end of 2012. Together, we initiated a game-changing partnership with HUD, the U.S. Interagency Council on Homelessness and the Rapid Results Institute, to help communities transform and simplify the process of moving Veterans from the streets to permanent housing.

The plan was simple: Bring local VA employees together with staff of community groups, from housing authorities to non-profit outreach workers. Once these players were in the same room, they were asked to experiment with restructuring and re-imagining their local housing systems from the perspective of Veterans who depend on them. Teams were challenged to think about where homeless Veterans were getting stuck and where the process had become unnecessarily complicated. After two days of rigorous brainstorming and planning, these local teams set out to improve their housing performance within the next 100 days.

Kerry Morrison, who heads two Hollywood business improvement districts,  surveys John Watkins about his health and housing situation in Watkins' mountain hideway. This interview took place April 2010. One year later Watkins is living in his own apartment. Watkins spent 14 years living in the mountains and was known as the "Godfather" of the Hollywood Hills.

Kerry Morrison, who heads two Hollywood business improvement districts, surveys John Watkins about his health and housing situation in Watkins’ mountain hideway. This interview took place April 2010. One year later Watkins is living in his own apartment. Watkins spent 14 years living in the mountains and was known as the “Godfather” of the Hollywood Hills.

To measure success, teams had to do something that many had never done before – determine exactly how many Veterans they would need to house in order to end Veteran homelessness by the President’s goal of Dec.31, 2015. They worked toward a monthly housing rate that would put them on pace to reach that goal. This monthly benchmarking, which is commonplace in the private sector, became the bedrock of each community team’s improvement strategy, helping unlock more effective and efficient housing processes.

Over the next two years, these intensive improvement events were held in more than 50 communities, and each time the results were staggering. On average, communities doubled the rate they were moving homeless Veterans into permanent housing.  Some even tripled their performance, largely without new money. By aligning with VA, communities unleashed improvements that had previously seemed unimaginable.

Partnerships like this helped drive down Veteran homelessness by 24 percent over the last several years. By continuing to reach out and build bridges with local agencies and organizations, VA and local communities can continue to dramatically accelerate housing placement.

That’s why VA recently launched the 25 Cities Initiative, a large-scale effort to help 25 U.S. cities with the greatest numbers of homeless Veterans to coordinate their local systems for housing homeless Veterans. Through a competitive process, Atlas Research and subcontractors Community Solutions and the Rapid Results Institute were selected to help implement the initiative. Together, we are helping communities use evidence-based solutions to rapidly connect homeless Veterans prevention services, permanent housing, health care, jobs, and other supportive services. So far, 23 cities have launched new pilots in conjunction with the initiative, with the final two launching soon.

Today, for the first time since Vietnam, an end to Veteran homelessness is within reach. VA is leading the way by inviting local and national groups to the table and building the broadest coalitions possible in communities across the country. By continuing to emphasize and fund evidence-based strategies and increased community coordination, the department can hasten the end of Veteran homelessness nationwide and move us closer to the day when no American Veteran sleeps on the street.


Becky Kanis is director of the 100,000 Homes Campaign for Community Solutions. Prior to launching the campaign in 2010, Kanis ran the Street to Home Initiative in New York City, a four-year collaborative effort that successfully reduced street homelessness in the Times Square neighborhood by 86 percent. She is a graduate of the United States Military Academy at West Point, a Veteran of the United States Army, and co-founder of the Social Change Agency.

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Published on Jul. 15, 2014

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  1. Carl Whalen July 25, 2014 at 7:09 pm

    Thanks to the 25 Cities initiative, my son, fiance’ and I have been stably housed for nearly 18 months so far and life couldn’t be better. This was after being in and out of relatives homes temporarily for the first 2 years following separation from the U.S Army. Thank You VA!

  2. Rick Henson July 16, 2014 at 3:13 pm

    I am a homeless service connected injured veteran, and I need help.

    • Megan Moloney July 16, 2014 at 3:24 pm

      Please make a call to VA’s toll free hotline 1-877-4AID-VET (1-877-424-3838) to be connected 24/7 with VA’s services.

      There’s also more general information at — and you can chat online with the hotline via that page.

  3. Terry Nardone July 16, 2014 at 9:45 am

    Has the project ended? What if someone wanted to use the entire infarstructure to accomplish goals for mentally ill people including Veterans

  4. Dan Flynn July 15, 2014 at 1:35 pm

    100,000 Homes houses 31,000 vets in 4 years and it is a success? 4 years ago there were an estimated 76,000 homeless vets. You have recidivism of about 15% (those retuning to life on the streets). As of January of this year it was estimated over 48,000 Afghan and Iraqi vets were at risk of becoming homeless. Toot your horn when you have the problem solved.

    Yet one of the largest veteran homeless issues is still Los Angeles where the VA is fighting a law suit instead of providing housing as the land was intended.


  5. alicia hirschhorn July 15, 2014 at 12:11 pm

    Need to find a studio apt for a chronically homeless vet who has undergone two major surgeries and can live on his oen and go back to school.2s8w

  6. annissa thatch July 15, 2014 at 11:54 am

    Are you kidding me! This program has been going on for 4 years and has not even reached 1/3rd the goal. I have just now heard of it where was the marketing? this program needs to be extended and put on the web. Was this information shared with only 1% of the population? I am happy for the ones that received the help but we as a country have to take better care of the veteran’s that take care of us.

  7. Celestea Deanes July 15, 2014 at 11:43 am

    I am in need—the housing services here are corrupted, I get no help, am disabled vet and widow, children of the same. I’s a crying shame, Albuquerque.

    • Megan Moloney July 16, 2014 at 3:21 pm


      Have you called VA’s toll free hotline 1-877-4AID-VET (1-877-424-3838) to be connected 24/7 with VA’s services? It’s a place to start. There’s also more general information at

  8. Robert C Gast July 15, 2014 at 10:31 am

    I may have someone who needs help with living here in my hometown, I would like more information on this project. Thank You.

    • Megan Moloney July 16, 2014 at 3:21 pm

      One resource you can start with is VA’s toll free hotline 1-877-4AID-VET (1-877-424-3838) to be connected 24/7 with VA’s services to overcome or prevent homelessness.

      There’s also more general information at

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