We are always looking for talented team members for our National Call Center in Salt Lake City, Utah. Joining VA’s team can open the door for numerous opportunities that you never thought were possible. However, it takes a certain kind of person to be a contact representative in our call centers. Here are a few traits will make you a perfect fit for our team:

Passion for helping Veterans:
Your main task as a member of our team will be centered around assisting Veterans in the claims process. This can be a stressful time for our Nation’s heroes and it is important that you help make the process as quick and seamless as possible. Our whole organization is centered on a passion for caring for our Veterans and, if you share this passion, you will fit in perfectly.

Enjoy stability and benefits:
A career with VHA is one of the most rewarding and stable careers in any health care-centered field. You’ll enjoy benefits like a great work-life balance and education support. Stability is something that makes us unique. We frequently promote internally, making advancement an easy process.

You can handle stressful situations:
As with any support role, you will be the anchor of stability for many who call in. The claims process has many steps that can be overwhelming for some, so it’s important that you are the voice of reassurance on the call. De-escalating situations and assuring people that you are here to genuinely help should be your priority.

If you display these qualities, then we want to speak to you! Learn more about the legal administrative position and apply today !

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Published on Aug. 31, 2016

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