In April 2020, the COVID-19 pandemic forced VA to suspend in-person compensation & pension exams (C&P). Now, those Veterans whose C&P exams were put on hold are welcome to come back in for their appointments.

In July 2020, VA resumed in-person C&P exams at limited locations where it was safe to do so. As of today, VBA has authorized its vendors to schedule in-person exams in all 50 states and 33 locations outside of the continental United States.

VA has worked with health professionals and followed Centers for Disease Control and Prevention (CDC) guidance to ensure all exams follow strict protocols and procedures; the safety of Veterans and medical staff during these exams is our highest priority. All exam providers have robust safety measures in place to protect Veterans. From personal protective equipment and temperature checks to requiring masks and conducting COVID screening, providers are working hard to keep Veterans safe.

Exams and claims processing

Once scheduled, Veterans are highly encouraged to attend their C&P exams. Doing so allows their claims to move to the next step in the decision process, getting them closer to a decision. Claims with pending exams are placed on hold until an exam can be completed. Attending the C&P exam is an easy way that Veterans can ensure their claim moves closer to getting decided.

Tele exams

When in-person exams are not possible, some Veterans can still be seen through tele-C&P exams. In certain instances, Veterans can also have their disability claims reviewed using medical records already in their files through the Acceptable Clinical Evidence exam process.

For Veterans still not comfortable attending their C&P exams, VBA will not deny claims based on a lack of information, due to the COVID-19 pandemic. In fact, during the period of national emergency, VBA will not make any decision on a claim without an exam if the Veteran continues to have concerns about COVID-19 exposure. We will hold these exams and claims until the Veteran is ready to proceed with the claim process.

As we continue the fight against COVID-19, please know that the safety of Veterans is of utmost importance. If you have any questions regarding VA exam safety, you can find out more information here.

By VBA Office of Strategic Engagement

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Published on Sep. 8, 2021

Estimated reading time is 1.9 min.

Views to date: 697


  1. Lisa Smith September 28, 2021 at 1:17 pm

    There are plenty of physicians and NPs available for exams. There has been a marked slowdown in the last couple of months.
    Looks like they have caught up with exams

  2. Tim Dempsey September 21, 2021 at 4:08 pm

    When I asked about a CMP exam the VA doctor at Jefferson Barracks told me there was no such thing, that my appointment was my exam, it was an awful appointment. Someone puts all of this information in these newsletters only to find out most of it is not true.

  3. Mr james September 14, 2021 at 6:12 pm

    I think they mean the money game is back open.

    Veterans need to complaint to every person they can contact your law maker

    Because these private contract comp exam are a joke.

    I heard of veterans doing exam in motel and x rays in van in parking lots

    You go to do a freedom of information act to get the results this take 2 month

    By than they have put in for your rating to be reduce by the time you get the exam and see it bogus.

    You are into the appeal system

    A now there is no number to the board of veterans appeal.

    So you stuck waiting years to get it address

    Veterans are being ask to travel @hr away to be seen for 10 mins.

    Ppl the va hospital has every type of doctor
    What money is this saving or how is this helping the claim process

  4. Richard C. Brown September 9, 2021 at 2:34 pm

    My claim has been sitting for three years wait on some of my Air Force records.I sent them my performance appraisal’s for my two six month TDY tours to Utapao. They had all the info they e
    Were asking but they are saying they can’t accept this that records need to come from Air Force.I am 87 years old and on my 5th bout with cancer.Don’t have time to await three years between each thing they need.

  5. Miguel A Sánchez Rodriguez September 9, 2021 at 8:17 am

    What about the hearing I was scheduled for March 28 2020 bit because ir the pandemic my appointment was Cancel and I still waiting yo be rescheduled.

  6. Glenn September 9, 2021 at 8:11 am

    VA C/P exams outside the VA are a joke, I had one and all they did was ask me what my prescription dose was, they also ask me why I was there? Isn’t that kind of stupid.

  7. Joe Nathan Porter September 9, 2021 at 5:35 am

    I Have Tried To No Avail.

  8. Timothy Robinson September 9, 2021 at 3:41 am

    We need our Health Care Providers to do the CPA exam, contracted doctors that do CPA exams is not fair to the soldier,if you don’t check the Soldier or see how long he’s been dealing with this issue they don’t do none of that stuff. And then after that they make a decision that’s not cool,I will be 62 years of age this month, can I live

  9. Timothy Robinson September 9, 2021 at 3:35 am

    Well I had my cp exam in Philadelphia, it was and and improper CPA exam, I was not checked for scar tissue, he just sit there reading doctor notes, anyway I feel my rights, was taken, they gave me 100% until april of next year, then, they are going drop my rate to 30%, I had a complete shoulder replacement February, I recieved this injury on active duty in 1984, it was called a third-degree shoulder separation, so now I am fighting to keep my 100%, because I have leukemia which I was diagnosed in 2007 the VA takes care of that I have been Dishonored on all of my CPA exams is not fair to the Troops people fought for this country to get hurt for this country now they don’t want to give them what they deserve

  10. MICHAEL September 9, 2021 at 1:42 am

    VA. At least a year behind the private sector in getting patients seen. Glad I have other insurance.

  11. Douglas Mooney September 8, 2021 at 10:02 pm

    Bureau of Records being shut down was the main reason for tragic delays ……7-8 months for VA to take possession of a medical record. So you should question your own ARTICLE…..WERE EXAMS CONDUCTED ON THE WEB SUBSTANDARD ??? WAS A THOROUGH EXAM NOT CONDUCTED ??????

  12. Booker T Lakes September 8, 2021 at 9:38 pm

    What about the board hearings. When will they be caught up?

  13. Donald Godier September 8, 2021 at 8:49 pm

    What good does it do to have a C& P Exam when you sit on the case for months after everything is complete. Maybe you should actually start making the people start working instead of paying to sit around and do nothing while we wait for you to actually start working again after over a year of getting paid to sit around and do nothing and get paid while wait, wait wait and wait some more.

  14. Victor Sellers September 8, 2021 at 5:39 pm

    I am very glad to hear the VBA is moving again, and I hope to see justice before I die. My oldest son died at 47 years old because he was conceived while I had been sent “ HOME AWAITING ORDERS “ in June 1971 after being treated in South Vietnam for a month due to a skin disease. Urticaria 2nd to Chloroquine Ingestion was a misdiagnosis, and it was a combination of a TROPICAL DISEASE (Malaria) and AGENT ORANGE INGESTION. I had NO Reaction to Chloroquine despite all the doses given. My medical treatment records were withheld from me from the time I returned from Vietnam until 2015, at which time I did receive my hospitalization records from Vietnam Service. I did receive medical treatment records from
    January 10, 1972 until my discharge on April 20, 1972. I should have been awarded a 100% medical discharge with full Direct Disability Pay and all medical benefits for my self and my dependents. Instead, I only received Service Connection in March 2015 and very little retropay despite contracting Atopic Dermatitis/Eczema in Vietnam, May 1971. I was unjustly deceived.

  15. Horace Daniels September 8, 2021 at 4:45 pm

    Give va enough money to live on than ot wont be any suicides

    • MICHAEL September 9, 2021 at 4:59 pm

      Money won’t stop suicide.

Comments are closed.

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