Recently, major U.S. companies have come under scrutiny for privacy policies protecting against internal mishandling of digital consumers’ information. With increased congressional and community interest in consumer data and privacy protection, it is important to know how VA protects digital users and Veterans.
When personal information is explicitly provided and necessary – such as when a Veteran completes a benefits or health form – VA only collects relevant, necessary information. Additionally, Veteran information is handled by the minimum number of parties and is terminated when no longer needed. You can learn more about VA’s ethical data use on DigitalVA.
VA standards also extend to business partners and third-party applications. VA’s digital partners and platforms – like VA mobile apps – are vetted by VA’s Office of Information and Technology to ensure they properly handle user data before being put into use and are continuously monitored once in use.