New leaders focus on quality of care for Veterans

The Jesse Brown VA is proud to announce the successful completion of its seven-month leadership training program, called the Facility Leadership Development Program.

This comprehensive initiative was designed to equip Jesse Brown VA employees with the necessary skills and knowledge to excel in leadership roles, improving the overall quality of care and services provided to the nation’s Veterans.

Speaking to the graduates, Director Rick Ament said, “I wanted to infuse our Jesse Brown Strategic Vision into this training. Our future leaders come from a wide range of diverse backgrounds. These future leaders are well positioned to help us go forward.”

Over the course of seven months, 12 participants engaged in a variety of training activities, including workshops, seminars, group projects and mentorship opportunities. The curriculum covered a broad range of topics, such as strategic planning, team building, decision making, conflict resolution and change management.

The program concluded with the participants sharing a final group project designed to influence a positive change at the Jesse Brown Medical Center. The final projects consisted of improving the in-processing times for new employees and looking at different strategies for improving employee morale and wellness. The program also emphasized the importance of ethical leadership and VA’s core values of integrity, commitment, advocacy, respect and excellence.

Graduates will have a positive impact on the lives of Veterans

The rigorous training program aimed to identify and cultivate the potential of high-performing employees. The program focused on enhancing leadership competencies, fostering innovative thinking and promoting a patient-centered approach to health care delivery.

“Leadership is not about the title, but the example you set,” said Valerie Reid, chief of Education at Jesse Brown VA.

The training program graduates will have a positive impact on the lives of the Veterans they serve. The program’s emphasis on patient-centered care ensures Veterans will receive high-quality, compassionate and personalized services. Graduates are equipped with the skills to lead multidisciplinary teams, promote innovative solutions and create an environment that prioritizes the well-being of Veterans.

Investing in the professional development of its employees, Jesse Brown VA demonstrates its commitment to continuously improving the quality of care for Veterans. The program not only enhances the leadership skills of participants but also fosters a culture of excellence and continuous learning within the organization.