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Our secretary has called upon Veterans service organizations, members of Congress and others to meet with us to figure out how we can deliver you the timely, fair appeals process you deserve.

Appeals are remanded for many reasons...if there has been a change in law, a worsening of a disability on appeal, the Veteran introduces new evidence or theory of entitlement at the Board or if the regional office did not process your claim correctly.

There is a perception that a lot of the regional offices’ decisions are appealed to the Board of Veterans’ Appeals. This is not accurate. Historically, only 4 percent of all claims the Veterans Benefits Administration decides are appealed to the board.

Once a VA office issues its decision on your claim, you have one year from that date to file an appeal. Read the decision letter closely: it will tell you why VA made the decision it did.

An appeal is different from a claim. Using the right terminology will help VA and your designated representative provide the best information in the quickest amount of time.

Veterans who have a legacy appeal pending with the Department of Veterans Affairs (VA) have an opportunity to opt in to the modernized decision review program. The new process provides more options and a faster decision without changing their date of claim.

To better understand how Veterans experience the process a group of six researchers spoke at length with 92 Veterans whose service spanned the periods from World War II, Korea and Vietnam, to the conflicts in Iraq and Afghanistan.

If you’ve reviewed the claim decision and still think VA is wrong, you should provide additional evidence to support your condition(s) with your Notice of Disagreement.