Access

A new value-driven framework will ensure Veteran needs are at the forefront of innovations at VHA. Veterans’ priorities drive decisions.

VA is building a world class customer experience, says Marine Corps Veteran and new Chief Veterans Experience Officer John Boerstler.

A Veteran and his wife are recipients of cancer treatment delivered by VA, Optum and the Community Care Network (CCN), ensuring they get the care they deserve in a VA facility or in the community.

By assembling all VA and local community partners in one place, Veterans are triaged and onboarded immediately to meet their needs.

1-800-MyVA411 (1-800-698-2411) is available 24 hours-a-day, 365 day-a-year to connect Veterans, their families, caregivers, and survivors with VA.

2017 has been a year of accomplishments for VA and this is a perfect time to reflect on, acknowledge, and thank all of those who have enabled our many accomplishments for Veterans during this past year.

"As a physician I tend to look at things in terms of the way I was trained – assess, diagnose, and then aggressively treat the patient,” VA Secretary Dr. David Shulkin said before outlining the current state of VA, clearly identifying risks the department faces in caring for Veterans.

VA recently implemented a Mobile Veterans Appointment Request application at 99 sites across the country to further modernize its systems and give Veterans more scheduling choices.

Veterans should feel a level of comfort knowing solid, permanent leadership exists statewide throughout Arizona’s three health care systems and other facilities.

The information and stories shared by our Veterans across Indian country helps VA effectively serve and reach our warriors once they return home to civilian life.

VA has announced a new initiative between that will expand access to high quality and convenient health care services for Veterans in Phoenix and surrounding communities.

VA's new online tool allows Veterans, caregivers and the public to access the most transparent and easy-to-understand wait time and quality of care measures across the health care industry.