• VA launches value-driven framework for evaluating health care innovations

    A new value-driven framework will ensure Veteran needs are at the forefront of innovations at VHA. Veterans’ priorities drive decisions.

  • New Chief Veterans Experience Officer: VA is building a world class customer experience

    VA is building a world class customer experience, says Marine Corps Veteran and new Chief Veterans Experience Officer John Boerstler.

  • Veteran and his wife get help from VA in cancer fight

    A Veteran and his wife are recipients of cancer treatment delivered by VA, Optum and the Community Care Network (CCN), ensuring they get the care they deserve in a VA facility or in the community.

  • Customer Experience: Bringing same day onboarding for care, benefits and community resources

    By assembling all VA and local community partners in one place, Veterans are triaged and onboarded immediately to meet their needs.

  • 1-800-MyVA411 (800-698-2411) is the one number to reach VA

    1-800-MyVA411 (1-800-698-2411) is available 24 hours-a-day, 365 day-a-year to connect Veterans, their families, caregivers, and survivors with VA.

  • Message from Secretary David Shulkin on VA accomplishments in 2017

    2017 has been a year of accomplishments for VA and this is a perfect time to reflect on, acknowledge, and thank all of those who have enabled our many accomplishments for Veterans during this past year.

  • Secretary Shulkin on the ‘State of VA’: Making VA into an organization Veterans deserve

    "As a physician I tend to look at things in terms of the way I was trained – assess, diagnose, and then aggressively treat the patient,” VA Secretary Dr. David Shulkin said before outlining the current state of VA, clearly identifying risks the department faces in caring for Veterans.

  • VA testing mobile app to allow Veterans to schedule their own health care appointments

    VA recently implemented a Mobile Veterans Appointment Request application at 99 sites across the country to further modernize its systems and give Veterans more scheduling choices.

  • Positive change is sweeping through Arizona under permanent VA leadership

    Veterans should feel a level of comfort knowing solid, permanent leadership exists statewide throughout Arizona’s three health care systems and other facilities.

  • VA leader’s visit New Mexico’s Taos Pueblo Tribe focuses on improving access to Veteran health care

    The information and stories shared by our Veterans across Indian country helps VA effectively serve and reach our warriors once they return home to civilian life.

  • Phoenix VA Health Care System, TriWest, and CVS Health partner to increase Veteran access to health care services

    VA has announced a new initiative between that will expand access to high quality and convenient health care services for Veterans in Phoenix and surrounding communities.

  • VA’s new online tool helps Veterans make informed health care decisions

    VA's new online tool allows Veterans, caregivers and the public to access the most transparent and easy-to-understand wait time and quality of care measures across the health care industry.

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