VA’s National Cemetery Administration (NCA) and Office of Information and Technology (OIT) are partnering on a four-pronged infrastructure modernization effort—one of which is upgrading the telephony that underlies NCA’s telephone systems.
Centered upon VA’s I CARE values of Integrity, Commitment, Advocacy, Respect and Excellence, the VHA Code of Integrity, which was published April 22, makes VA among the first handful of federal departments or agencies to implement such an action
To further enhance the overall culture at VA, leadership from the Office of Accountability and Whistleblower Protection spent two days at the VA Greater Los Angeles Healthcare System working closely with leadership as a part of a nationwide push to ensure accountability.
VA recently delivered a comprehensive action plan to GAO that includes these crucial steps the agency has taken to address risk areas for VA health care, along with a number of others to improve business operations.
VA now has the flexibility to hire qualified health-care executives expeditiously to lead its key health-care organizations without going through a previously cumbersome and time-consuming hiring process.
"As a physician I tend to look at things in terms of the way I was trained – assess, diagnose, and then aggressively treat the patient,” VA Secretary Dr. David Shulkin said before outlining the current state of VA, clearly identifying risks the department faces in caring for Veterans.