Employees and VA facilities were recognized for their exceptional customer experience during the Customer Experience Symposium, Sept. 13-14.
VA employees from across the country recently shared leading customer experience practices, tools and lessons learned during VA's first-ever Customer Experience (CX) Symposium.
While innovation at VA can be as simple as a toothbrush, two award-winning innovations are using new technologies to help Veterans.
Melissa Fadipe, MSN, APRN, FNP-C, a nurse practitioner at the Michael E. DeBakey VA Medical Center, is the recipient of the 2019 Magnet Nurse of the Year Award for Transformational Leadership.
Veteran Martha Chavez contracted polio as a young girl which weakened her legs after an Army training accident. With perseverance and a trusty bow, today she is the holder of numerous archery medals.
This year, our very own Dr. David Shulkin was recognized [...]
At his confirmation hearing last May, Dr. David Shulkin vowed [...]
One hundred fifty years ago, during his second inaugural address [...]
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