VA’s National Cemetery Administration (NCA) and Office of Information and Technology (OIT) are partnering on a four-pronged infrastructure modernization effort—one of which is upgrading the telephony that underlies NCA’s telephone systems.
VA is eliminating the star ratings system starting in 2020. Veterans need to be able to compare VA facilities with other local facilities where they live, not other VA hospitals across the country.
The overall star rating of VA’s nursing homes compared to 15,487 private sector nursing homes rated by the Centers for Medicare and Medicaid Services shows that VA has 31.4 percent less one-star, or lowest rated, facilities than the rest of the nation.
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