In partnership with VA, Salesforce has introduced a new training module to Trailhead, its free online learning platform, to give Veterans and their families access to mental health research and information.

The new module, Veteran Mental Health and Resiliency Resources, expands on the software company’s “Salesforce Military” program. Salesforce Military offers free, online training classes and certification exams at no cost for active-duty military, Veterans and military spouses.

This new mental health resources module focuses on educating Veterans and their families about suicide risks and suicide prevention, a top clinical priority for VA.

“Salesforce is deeply committed to supporting Veterans and their families,” said Josh Kahn, Digital Acceleration Lead at Salesforce. “As part of our ongoing partnership with VA, and through the power of technology, our mission is to create greater access to critical mental health information and resources.”

Helped 1,200 Veterans and spouses get jobs

The module is part of Salesforce’s partnership with VA. The partnership was formed in 2020 to assist Veterans with developing their skills and transitioning to new careers after they leave the military. The partnership has since helped 1,200 Veterans and Veteran spouses place into new and high-paying jobs in tech industries.

The new mental health resiliency Trailhead module will teach users about VA resources designed to help lower suicide risk among Veterans (52% higher compared to non-Veterans), such as learning about signs that someone may be considering suicide, communication and outreach tools, evidence-based therapies and lethal means safety.

“This partnership is an opportunity for us to help Veterans improve their economic stability, employment, health literacy and other social determinants of health, which are the social, economic and physical conditions in the environments where people live, work and play,” said Christine Eickhoff, a health system specialist at VA’s National Center for Healthcare Advancement and Partnerships (HAP), which facilitated the partnership between VHA and Salesforce.

Positive social determinants of health are linked to lower risk of death by suicide.

“Mental health resiliency can have a big impact on employment and financial stability of Veterans and their families. Supporting the mental health of all Veterans, including those who may not already be engaged with VA, can ultimately help them in their civilian careers and to lead happier, healthier lives.”

How Veterans can ask for help

This is the second Trailhead module released as part of this partnership. The first module, VA Benefits for Veterans, provides a simple, easy-to-understand overview of the VA programs and benefits available to Veterans.

Salesforce’s newest module will also share how Veterans can ask for help, for example, via the Veterans Crisis Line. Participants learn how to help other Veterans with VA resources like Coaching Into Care and the PsychArmor Institute’s S.A.V.E. training.

To learn more about the Salesforce module and sign up, visit: https://trailhead.salesforce.com/en/content/learn/modules/veteran-mental-health-and-resiliency-resources.

HAP serves as a trusted resource and a catalyst for the growth of effective partnerships at the national, state and community level. For more information on HAP’s partnerships, visit va.gov/HEALTHPARTNERSHIPS/updates.asp.

To read more stories on VA partnerships, visit https://news.va.gov/?s=partnerships.

By Tracy L. Weistreich, Ph.D.

acting senior advisor for Patient Care Services

Share this story

Published on Aug. 1, 2022

Estimated reading time is 2.6 min.

Views to date: 5,306

Link Disclaimer

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

3 Comments

  1. NOPE August 10, 2022 at 10:24 am

    All this leads to is a SALES PITCH TO BUY / SUBSCRIBE TO SALESFORCE. THANKS FOR NOTHING.

  2. Jack Klesert August 4, 2022 at 9:59 am

    I’ve been trying to get an appointment with mental health (one on one, in person), for several years. In the beginning, they kept having me attend ‘group meetings’, which actually made matters worse. By one doctor, was told he didn’t do one-on-one, but later, learned he did. Just likes lying to patients. And now, since the COVID-19 virus came about, they say they are only doing virtual meetings. Great, now they can stay at home, pretending to do their jobs, receiving their pay. After giving up on actually seeing a mental health doctor, tried the virtual appointment. First, had trouble connecting. Then, the V.A. gave me a tablet which didn’t work, so I gave it back. The final straw, when I was able to connect with a one hour virtual group meeting, they wanted everyone to do meditation for the hour. Are they serious? I’ve tried meditation, yoga, and even Tai-Chi. None of these ever helped before. I’ve been seeing psychiatrists since I was 12 years old, and out of the several ones I’ve seen, only had one good one (I was feeling better about myself, less stressful, better anger management). The worse psychiatrists I’ve dealt with were in the military, and at the V.A.
    -Special Note- I have a niece who works in Mental Health at the Long Beach V.A., as a Psychologist.

  3. Daniel Myers August 3, 2022 at 10:46 pm

    Probably just as well they do something like this. The counselors they have at the actual VA’s aren’t worth a sht, they lie, deal unfairly with you, over medicate you, and don’t really work on your issues

Comments are closed.

More Stories

  • “Art therapy sessions let Veterans find a space where they feel comfortable. Their art is making an impact. That is the goal.”

  • VA nurse Jim Roupe, at his son’s football game, saw a player collapse. He ran down the bleachers, jumped the fence, ran to the boy’s side and began CPR.

  • Houston VA swore in new honorary police chief 10-year-old DJ Daniel who is battling terminal spinal and brain cancer. “Welcome aboard, Chief.”