Jackson VA Community Living Center’s Commitment to Excellence

GV. (Sonny) Montgomery VA Medical Center’s Community Living Center (CLC) is proud to announce that it has achieved an overall five-star rating as part of the VA CLC Compare, a mechanism used to benchmark VA CLCs against private sector nursing homes.

The CLC has always been committed to providing the best possible care for our Veteran population, and that commitment has now been rewarded with a five-star rating. Through increased accountability, better practices and more efficient processes, the CLC team has transformed into one of the most successful long-term care facilities in the country.

“The dedicated staff has made sure that the quality of care given to our Veterans is top-notch and exceeds expectations,” said Gladys Navarro-Rodriguez, chief nurse for the Community Living Center.

Community Living Center recognized as top-level care provider

The team behind this accomplishment has worked tirelessly over the last two years to create an environment that is safe, comfortable and efficient for all Veterans who enter its doors. The journey toward excellence is ongoing for the CLC team, but their efforts have already resulted in increased satisfaction among staff and many positive reviews from Veterans. The facility is now better equipped to provide the highest quality of care and service that our Veteran population deserves.

The five-star rating is an incredible accomplishment and speaks volumes to the commitment of its staff in providing quality care.

Putting the needs of Veterans first, every day

From changes in practices and procedures, investments in additional resources, teamwork among staff members and open lines of communication with Veterans, the entire team worked hard together over the last two years toward achieving excellence in its services for our Veteran population.

“We are proud to be part of such a dedicated organization that puts the needs of our Veterans first, every day,” Navarro-Rodriguez added.

The G.V. (Sonny) Montgomery VA and the Columbus, Greenville, Hattiesburg, Kosciusko, McComb, Meridian and Natchez VA Clinics are all part of the VA Jackson Health Care System, which is headquartered in Jackson, Mississippi. We provide a variety of medical outpatient services to more than 54,000 Veterans.