Many Veterans, their families and survivors have filed claims related to a new law that expands VA health care and benefits for Veterans exposed to burn pits, Agent Orange, radiation and other toxic substances—the PACT Act. It also added more health conditions that VA will presume are caused by exposure to these substances making it easier for beneficiaries to access VA benefits and services.

You can easily check the status of your PACT Act claim once it has been submitted.

How do I check the status of my PACT Act claim?

Sign into your va.gov account with your existing Login.gov, ID.me, DS Logon or My HealtheVet account. If you don’t have any of these accounts, you can create a free Login.gov or ID.me account. Once you are signed into your account, simply follow these three steps to check the status of your PACT Act claim:

  • Go to your “My VA” dashboard. You will find the link for this dashboard in the top right corner of the page once you’re signed in.
  • Scroll down to the “Track Claims” section. There, you’ll see a summary of the latest status information for any open claims or appeals you may have.
  • Click on the “View Status” button for a specific claim. You’ll go to a page with more details about that claim’s status and supporting evidence. Evidence may include documents like a doctor’s report or medical test results. (Claim status tool FAQs can be found here.)

What else can I learn about my PACT Act claim?

After you log in and follow the steps above, you can find out:

  • Where your claim, appeal or decision review is in the review process. (Learn what your claim status means here.)
  • Which documents and forms VA needs from you.
  • Which documents have already been received from health care providers, government agencies and other sources.
  • Details like your claim type, the date VA received your claim and the name of your representative.

What should I do if I need help filing a claim or have questions?

Veterans Service Officers are available to assist a Veteran or their survivor in filing claims, reviewing information or answering questions.

Find a Veterans Service Officer near you at VA’s VSO Webpage.

For more information

For further help, please call 1-800-827-1000 (TTY: 711) from Monday through Friday, 8:00 a.m. to 9:00 p.m. ET. To learn more about the PACT Act, visit: https://www.va.gov/pact.

Topics in this story

Leave a comment

The comments section is for opinions and feedback on this particular article; this is not a customer support channel. If you are looking for assistance, please visit Ask VA or call 1-800-698-2411. Please, never put personally identifiable information (SSAN, address, phone number, etc.) or protected health information into the form — it will be deleted for your protection.

14 Comments

  1. no name May 1, 2023 at 11:25

    I called the 800 # listed and waited until ALL the pre-recorded stuff about what numbers to push, or if you have questions about etc. etc. until they automatically put me through to a CSR which got things rolling. I was told where my claim was in the process but no specific date for finalization was given. I do know they have all the info needed and that they are working on it. If you need a more direct # to a rep you can call 1-800-827-1000. That should get you to a service rep.

  2. Vincent April 19, 2023 at 16:06

    I am losing trust with the dept of Veterans affairs. I have tried three ways and have yet to get to the “file a compensation page”. Do I need an attorney? So many hurdles and roadblocks, I can only admire the pay and benefits of all the veterans administrators as they wait for the war on attrition to take me out. Verification problems need to be addressed. I have to file on paper and in person. I cannot for the life of me get a return call from your VSO. I am reaching out to my Senators and congressmen in Nevada write a new bill, where the VA gets monitored by an independent organization when they try and dispose of our Veterans. I know the government already has most all the information and duplicating all that in a different or many different databases is the opposite of streamlining. The VA can do better in NV, but it was super in Utah.

  3. Sal April 18, 2023 at 14:59

    I’m confused, I have Peripheral Nephropathy & CAD, PN you suppose to complain with in 1 year of Nam or Thailand boots on ground. I got out in 1973 after 8 years service, I had tingle in feet, no one told us if you have this you need to report it as we came out of Thailand of VN. Now I decided I do want my benefits, So not being informed from VA at that time is my fault?

    • Michael L. Mills April 22, 2023 at 10:36

      I have the same kind of problem. I have filed 2 times for Peripheral Nephropathy and have been denied both times, saying that because I did not file within a year of my exposure, I would not get any compensation. I was in for 4 years from 68 – 72. I thought the Pact Act was to change the time situation like this. Very disappointed with how this has been handled, and the fact that I can not get any compensation.

  4. Edward Mulvaney April 14, 2023 at 09:54

    Confused as to what is happening with the review of my C&P examination from last fall. In January received a phone call from the VA indicating that there was another appointment, which I need not attend, as it was a review of the review examination. I also submitted the forms requested for further information (4142/4142a) at the same time. Yesterday, received another letter requesting the same information. Called the VA and the first individual had NO RECORD of me nor my claim. Then it was found. Soke with another individual, who seemed to be a bit annoyed with my questions. He indicated that he was sending up (not sure where) the issue and not to fill out the same forms again. Hence, confused and amazed at what is or is not happening.

  5. Sam Washington April 13, 2023 at 10:39

    Even if a vet had and still have one of the presumptive conditions, and have filed before and was denied ( because on “boots on the ground” in “Nam”), and the agent orange now covers a wider area, you still have to file again and it will now take longer because you filed before.

  6. Kevin April 12, 2023 at 22:20

    Don’t need to check; fastest “no” I’ve ever received from the VA.

  7. Gerald Rivas April 12, 2023 at 00:09

    What is the standard time for processing these presumptive conditions?

    • Mike April 13, 2023 at 07:11

      There is none, it is vague. Even if you check your status, this does not help if they do not abide by the timelines

  8. J Shuck April 11, 2023 at 11:25

    If you are on tje Camp Lejuene toxin registry but ja e no clinical problems as of today – do you still need to enroll in VA care? I cannot see submittong any claim if I currently do not have one of the illnesses listed?

  9. Michael Smith April 7, 2023 at 10:29

    I find the website provides more questions than answers.
    I’m trying to find the differences between deferred and other options. Also trying to find out if I should pursue a condition I have where it is possible that my originally denied is now approved condition but was it approved through the PACT ACT ? Or the fact my condition has worsened and now approved?

  10. Mike Ruble April 6, 2023 at 11:32

    Even if you check it; it can stay in one status for awhile and that goes for the appeals. I have one that’s over 2 years at the BVA, originally remanded back to VBA; which VBA denied again. There is even presumptive, but those are still pending. The PACT Act does not speed the process up and the qualifications for VBA does not understand the requirements of a deployment, especially for combat.

  11. Aubee April 6, 2023 at 11:09

    You should check the validity of your links before publishing any article. The link “ http://benefits.va.gov/vso/varo.asp%20 “ is an invalid link. You are supposed to be here to help the veteran, do the leg work, fix your links!

  12. Peter April 6, 2023 at 10:48

    Although I find this article somewhat helpful it tends to sugarcoat how helpful the information on the VA.gov website is when you drill down. As a perfect example, I had to meander my way to the claim status page only to find that the claim had been closed.

    There had been no early warning via e-mail as to the closure. And then when you note the closing of the claim, there is absolutely no information as to why the claim was CLOSED. Only that you will be in receipt of a letter sometime in the future as to why the claim was denied. I find this so 19th century.

    Why in the world can’t the VA provide on-line information as to the thought process behind the denial. In general I find the VA navigation of their website extremely difficult and I cannot imagine some veteran with limited computer skills ever getting to the proper area of the website for an answer.

    As always the developers of these websites never have to use them in real life. It is one of the major weaknesses of the VA. Presumably the low bidder was awarded the contract to develop the site or had a close personal contact via lobbyists with some head honcho in the Pentagon.

    Abysmal failure in my opinion.

    That said, I do find the VA Newsletter extremely helpful and the health care that I receive at the various VA hospital locations is superb. Far better than the private sector.

Comments are closed.

More Stories