VA expands digital health care, work options

Already an industry leader in digital health care, VA has been given the go-ahead to expand the use of audio and video technology to continue providing high quality care to Veterans during the COVID-19 pandemic.

Throughout this public health emergency, providers may use FaceTime, Facebook Messenger video chat, Google Hangouts or Skype with patient permission to provide telehealth.

Our longstanding telehealth program delivers Veteran-centered health care by connecting Veterans with their VA care team, no matter the distance. In 2019, we provided telehealth services to nearly 900,000 Veterans, a 17% increase over the previous year.

“VA is committed to offering Veterans the health care they deserve, whenever and wherever they need it,” said VA Secretary Robert Wilkie in November 2019. “We want every Veteran to have a choice to schedule an in-person, telephone or video visit with their providers depending on their preferences for health care delivery.”

The program offers interactive video visits, in-home and mobile health remote monitoring, and technologies that transmit health data or images to VA providers.

Explore positions supporting telehealth on USAJobs. Some opportunities take the commitment to digital care one step further and allow for remote work. We’ve recently seen postings for:

• Medical support assistant: Serve as lead scheduler and work collaboratively with other members of the expanded health care team.
• Vocational nurse: Collect data electronically using home telehealth equipment for Veterans.

Explore other telework options

But telehealth isn’t the only way VA is a digital pioneer. We also offer telework in several other fields.

Although not every VA job comes with a telework option, many positions allow it on a regular or ad-hoc basis with a formal agreement.

Some fields to consider include:

• Human resources: Oversee employee and labor relations matters from a remote location.
• Administrative support: Use your strong organizational skills in a clerical position, helping our administrators and providers focus on program management and patients.
• Budgeting: Work in the financial field, developing and executing budgets to keep our medical centers, outpatient clinics and community living centers running.
• Contracts and procurement: Help procure supplies and services, from preliminary research to contract negotiations to quality assurance.
• Legal: Consider a job as a paralegal, providing direct support to our attorneys.
• Public affairs: Promote our great work, creating and executing communications plans on a range of topics.
• Medical records: Work in health information management, assigning codes, reviewing documentation and more.

We’re committed to ensuring work-life balance for our employees, and we know the flexibility to work from home can be a great benefit for our employees.

Enjoy other exceptional benefits

Beyond telework, we offer competitive pay and unbeatable benefits. These include 36-49 days of paid time off per year, access to a range of premium-paid health insurance plans and robust retirement plans. Parents considering a career at VA may even have access to on-site child care centers at select facilities and child care subsidies.

Other perks that come with choosing a VA career include:

• Flexible work schedules and shifts.
• Diversity and inclusion policies and programs.
• Leadership development and mentoring programs.
• Career training and enhancement opportunities.
• A smoke/drug-free workplace.

Choose a VA career today

• LEARN more about telehealth at VA.
• EXPLORE the benefits of a VA career.
• SEARCH using keywords or “telehealth” keyword for an open position near you.
• CHOOSE VA at www.VAcareers.va.gov.