VA's contact centers have moved to the cloud to boost resilience of critical Veteran-facing platforms, cut costs, and drive exceptional service to Veterans.
Charles Tubbs shares how VEO is using VR to improve the Veteran care experience, including through the “Moments That Matter” application.
VA’s Claim Status Tool allows Veterans to quickly view the status of their VA claim, decision review, or appeal online through VA.gov. It's now better than ever.
If you have questions, the VA Privacy Service's new “Protecting Veteran Privacy” website has answers.
The first interaction many Veterans will have when they inquire about the care and benefits they have earned from their service are through VA Contact Centers.
“My father always stressed that every Veteran should be treated with respect. The most important aspect of a Veteran’s experience is to reinforce that every Veteran is valued and respected.”
On December 15, VHA Office of Healthcare Innovation and Learning (OHIL) hosted the first-ever Veteran eXpeRience.
Birmingham VA chosen as the first pilot site for virtual reality training specific to the hospital discharge process. Provides insight into the patient perspective.
On a recent episode of “Talk About It Tuesday,” CBS’s “Tough as Nails” Season 3 winner Lia Mort discussed what she learned though her military service.
To ensure all VA staff are trained in a consistent, world-class manner using best practices, VA initiated a Training Modernization process.
Veteran Orientation Express is a web-based tool and series of videos that are designed to increase understanding of the VR&E program.
Legally blind Army Veteran uses a device that details the world around him, feeds him input, identifies people around him and reads to him. The Orcam MyEye attaches to a pair of reading glasses.












