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VA exceeded its goal to deliver 81,000 appeals decisions of disability benefits and services to Veterans in fiscal year 2018.

As of May 27, the Board of Veterans Appeals has signed more than 53,650 decisions in fiscal year (FY) 2018, which is approximately 86 percent more than the 28,839 decisions signed through the same period last year.

Veterans with a compensation appeal can now view their past and current appeals issues, receive alerts for deadlines when action is required and more.

On Nov. 1, VA launched the Rapid Appeals Modernization Program with the goal of providing eligible Veterans with the earliest possible resolution of their disagreement with VA.

Under the president’s leadership, we have enacted major reform bills including Accountability and Whistleblower Protection, the Forever GI Bill and Appeals Modernization, among others.

As part of the higher-level review process, VA offers an optional, one-time, informal conference to provide the claimant, or their representative, with the opportunity to communicate directly with a new reviewer.

Minority Veterans’ needs and issues about VA benefits and services will be the focus of the inaugural 2019 National Minority Veterans Summit Sept. 27-28.

President Trump’s second State of the Union address was his [...]

Customer service and implementation of the MISSION Act among VA’s top priorities

The proposed recommendations seek to modernize VA by reducing bureaucracy, increasing accountability and improving delivery of services to America’s Veterans and their loved ones.

Two new opportunities will allow eligible Veterans to receive a review of a decision on a claim much faster than the current appeals process.