Access

Job One: Timely Access to Healthcare
When I took the helm of VHA one year ago, […]
VA community care progress report: VA and Congress collaborate to push initiatives forward
Our goal is to deliver a program that is easy to understand, simple to administer, and meets the needs of Veterans, community providers and VA staff.
One Veterans perspective on homelessness, PTSD and VA’s H-PACT teams
In 2000, I ran. I was still running away from the guilt, shame, and anger of what I went through in the war. Chronic homelessness and life on the streets became my new reality until I found out about the VA Leeward CBOC in 2013. Another homeless Veteran friend of mine saw me on the streets and said he had been getting help from the H-PACT team. He told me to go get help.
Prolonged Exposure: A first-line treatment for PTSD
In 2006, VA began a national training initiative to help […]
VA program helps beneficiaries stricken with spina bifida
When Evelyna Castro sees herself in a wheelchair she doesn’t […]
Mobile Vet Center deployed to El Paso, Texas
A deployed a Mobile Vet Center and clinical staff today to provide counseling services to Veterans, Servicemembers, families and fellow VA staff members in the wake of Tuesday’s shooting at Ft. Bliss, Texas. The mobile center is currently located at the El Paso Community College (9050 Viscount St, Building A., El Paso) serving those in need of counseling services through 4:30 p.m. today.
Moving toward a Veteran-centered VA
How human-centered design can help VA prioritize people over processes. […]
DATA: VA making progress in access, accountability, other areas
VA released five new fact sheets today updating progress in the key areas of access to care and benefits, accountability, implementation of the Choice Act and hospital quality care measures.
An open letter to America’s Veterans from Secretary Bob McDonald
At the Department of Veterans Affairs, we have one of […]
VA’s Blueprint for Excellence: Strategies for more Veteran-centric care
“….To care for him who shall have borne the battle, […]
My name is Bob and “I CARE”
Since his confirmation in August, Secretary Bob McDonald has traveled […]
Update on VA’s scheduling software system
We know how important it is to get a modern […]

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