Customer Service

The following links to free tax preparation services will ensure current and former members of the military and their families have access to free tax preparation and electronic filing services to keep more of their hard earned money.

To the men and women of the Armed Forces, to the Nation’s 22 million Veterans, and to our 345,000 VA employees, I offer you and your families my heartfelt thanks for your selfless service and best wishes for a joyous holiday. May God bless you all in the coming year.

How human-centered design can help VA prioritize people over processes. […]

VA released five new fact sheets today updating progress in the key areas of access to care and benefits, accountability, implementation of the Choice Act and hospital quality care measures.

In the last few months as your Secretary, I have […]

Do you know what factors you should consider when you think about which school to attend and what career you should pursue?

Nearly 40 percent of enrolled Veterans live in rural areas of our country. These Veterans have difficulty in obtaining access to quality health care.

VA has made significant improvements to its social media presence and utilization in the last few years.

The National Cemetery Administration was recently recognized by the Federal Consulting Group for its outstanding customer service to Veterans’ families.

The VA exemplifies the principles of Open Government and innovation by building solutions to real problems and improving services for Veterans.