The  VA Health and Benefits mobile app has more than 821,000 users since VA launched it a year ago.

 

More than 36,000 users have reviewed the app since launch, giving it a rating of 4.8 out of 5 stars on the Apple App Store and 4.6 out of 5 on the Google Play Store.

“Lovely format, very user friendly and updated regularly. Recommend using this app instead of the actual site. Keep up the good work developers :)” – Feedback from one Veteran reviewer in a Google Play Store review, 12/13/21

VA wants to raise awareness among Veterans. Here are six essential facts to know:

  1. Proof of Veteran status

At local stores and restaurants, Veterans who are logged into the VA Health and Benefits mobile app can easily show their Veteran status for discounts and services without any paperwork. It’s easy and convenient.

  1. Easy Login

Log in with FaceID or fingerprint.

  1. Manage health care on the go

The app allows Veterans to:

  • View and cancel their health care appointments
  • Send and receive secure messages from providers
  • Get their vaccine records anywhere, anytime
  • Access the Veterans Crisis Line—right from their phone

The ability to send secure messaging is one feature Veterans have told us they really like. 267,000 secure messages have been sent by 69,000 Veterans as of May 2022.

  1. Manage Disability Claims and Appeals

Veterans can view the status of VA Disability Claims and Appeals, and upload documents easily to send to VA related to their claim.

  1. View VA Payments

The Payments feature rolled out on April 12, 2022, in the app. It allows Veterans to view Disability Compensation, Pension and Education payments.

  1. Upcoming Features

VA is continually adding more features to the app. Stay tuned for these new features already in the works:

  • Prescription refill
  • View lab and test results
  • Travel pay reimbursement

How to download the app?

Visit VA Health and Benefits mobile app.

Topics in this story

customer experienceCustomer ServiceIT modernizationOffice of Information and Technology

Link Disclaimer

This page includes links to other websites outside our control and jurisdiction. VA is not responsible for the privacy practices or the content of non-VA Web sites. We encourage you to review the privacy policy or terms and conditions of those sites to fully understand what information is collected and how it is used.

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The comments section is for opinions and feedback on this particular article; this is not a customer support channel. If you are looking for assistance, please visit Ask VA or call 1-800-698-2411. Please, never put personally identifiable information (SSAN, address, phone number, etc.) or protected health information into the form — it will be deleted for your protection.

19 Comments

  1. frank October 13, 2022 at 18:34

    why can’t I read comments

  2. Joseph a Longo October 3, 2022 at 22:11

    These guys are great they have such quality information and they explain it in simple terms many vets i talk with agree that we need keep these guys to inform us thank you for all you guys do for us vets

  3. Miguel Cedillos October 3, 2022 at 17:41

    Good job for concerned us veterans

  4. Miss Petunia October 1, 2022 at 11:05

    While this is a great step. Going to new system left a whole in my care. Under the old system I connected VA health records into Apple Health app. This is great because I may have multiple sources of health care and under Apple Health everything becomes consolidated. No need for multiple health apps if you just want to review medical records. Including prescriptions. The other aspect of using Apple Health, for me, is the ability to share device generated information. For example, if my Apple Watch records a heart monitoring event, I can immediately share any data generated back to my care provider. Unfortunately the VA hasn’t enabled the sharing feature, ever.

    By integrating what Apple Health does with my VA records getting care can become more focused.

  5. CD Simion Sr September 30, 2022 at 00:19

    I would really be lost if I couldn’t use this app and features. It makes getting my meds on time and let’s me send a message to my Primary Provider for all of my needs, meds refills, test results, appointments, reminders so that I don’t miss any appointments. And if my Provider needs me to get some blood work or any other issues taken care of it’s a lot easier for everyone. Thanks again for all your help with getting this to the Veteran’s finger tips.

  6. John Spencer September 29, 2022 at 18:05

    Do these apps work wit the new health care record system , or are they just for the older system. I ask because I live in Columbus oh and they are on the new system. And the new system isn’t fun to deal with.

  7. Kurt Parks September 29, 2022 at 17:31

    Va is a good place for the veterans and there families

  8. Ar Hue September 29, 2022 at 17:21

    win a truck? Didn’t see anything about that, so R U scamming?

    [Editor: You must’ve clicked on the wrong link. Here is the link to the contest: https://news.va.gov/109145/your-chance-to-win-a-brand-new-pickup-truck/ ]

  9. Betty Mcneil September 29, 2022 at 12:44

    Iam a Wife of a veteran with survivor Benefits in need of life insurance can I apply for life insurance with V A.

    • Miss Petunia October 1, 2022 at 11:11

      Please contact your local VA. They have a team of benefit experts who can better serve you. Better than posting here and hoping for a response.

  10. Raymond E. Vogel September 29, 2022 at 12:06

    I have a question: I have My Healthy Vet!
    Do I need this Too????

    • Chris Johnston October 27, 2022 at 09:13

      Hello Raymond. You do not necessarily _need_ the VA Health and Benefits mobile app in addition to My HealtheVet.

      Many Veterans find it useful to have both. The app currently has some of the same features as MHV (specifically Secure Messaging and Appointments list). The messages and appointments you see in the app will be identical to those you see in MHV. The app allows you to access those features and send messages to your care team from your mobile device, wherever you may be. No need to go to your laptop or desktop computer to log in.

      We’ll soon be adding prescription refills to the app as well, making it even easier to manage your health care “on the go”.

  11. james boyd September 29, 2022 at 11:39

    the increase you talked about for this oct 2022 the numbers you have up does not match what you said. I do have my wife as a dependent. Are the amounts you have is it with or without dependent. do you have a run down with dependent.

  12. Arnold Cabral September 29, 2022 at 09:56

    Please People and Veterans who read this and you don’t have to be a Veteran Spread my Health Care belief email your Representative or Senators asked them to contact the Veteran Affairs Committee passed a brand new Disabled Veterans who is 100percent service connected need to have a Dentist that knows how to put in G4implants for free because they don’t have one work for a Veteran Medical Centers Dentistry or have a contract with a Veteran Affairs Administration…..Semper Fi and stay Healthy as possible and your Family and be careful of the Covid-19 Virus.

  13. Ken Ward September 28, 2022 at 21:04

    If I were to sign up for this app, I would never remember my appoinments. I have the ability to make and cancel appointments now without download yet ANOTHER APP!!!!!!

    • Chris Johnston October 27, 2022 at 11:23

      Hi Ken. You should certainly continue to use the system you are most comfortable with.

      Note that the VA Health and Benefits app can send you a push notification on your mobile device for appointment reminders and when you receive a new secure message. That might help alleviate the concern you mentioned.

  14. George D D.Williams September 28, 2022 at 18:21

    When will Flu shots be giving?

    • Miss Petunia October 1, 2022 at 11:08

      Call your local VA. I’m not sure if you will ever get a response.

Comments are closed.

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